Product Analyst (Hybrid NYC / Remote)

Broadridge • Newark, NJ

2d • $135,000 - $145,000 • Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We’re seeking a Product Analyst to join our Product Management team. You will be responsible for defining business requirements, developing test scenarios, and documenting procedures for technology solutions. The role involves collaborating with clients and development teams to ensure successful software implementation and ongoing usage, while also resolving issues, conducting training sessions, and providing guidance to other analysts.

Requirements

• 5+ years’ experience in the financial/brokerage industry with similar role in an agile environment
• Experience with Cash Management / Money Movement domain supporting Wires, Checks and ACH processing required
• Experience executing the development process with technical teams, internal partners and external vendors including writing business requirements / use cases / user stories, conducting user acceptance testing and communicating project status to project team.
• Expertise in following a SDLC process and a continuous improvement advocate during a Software Development Lifecycle (SDLC) as well as project methodologies, including waterfall and Agile.
• Testing skills including creating business test cases and building test plans
• Seasoned at daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos.
• Interpersonal skills including building consensus, negotiation and facilitation
• Strong communication skills such as client interviewing, business writing, developing and delivering presentations
• Training skills: development and delivery of training
• Design Skills, data modeling, process modeling, knowledge of wireframes and prototyping
• Proficiency in MS Office suite of applications: Word, Excel, PowerPoint, and Visio
• Proficiency in JIRA, Confluence, flowchart applications
• Knowledge of SQL would be beneficial
• Bachelor’s degree in a related field (e.g., business, computer science, engineering)
• Training in system integration life cycle methodologies

Responsibilities

• Interview customer users to identify business problems and requirements of new software
• Interview other Broadridge employees (and possibly third parties such as vendors, etc.) to obtain further insight into business problems
• Analyze conflicting requirements from different users, prioritize them, and develop business-oriented software requirements
• Liaise with the development team on the initiatives provided to you and lead the development priorities for your defined product areas
• Document and present the results of the above processes in a form that is meaningful to customers and the development team
• As the solution owner, monitor the SDLC progress to ensure smooth implementation from start to finish
• Resolve any oversights or ambiguities in the original specification
• Unit test all new system changes initiated by the development team
• Review the finished product with customers and confirm that all business requirements have been met
• Monitor production installation over time to ensure successful use of new software applications and features
• Lead focus group and information sessions to ensure successful use of new applications and features
• Present your products at internal information sessions
• Provide problem solving for client reported issues with the application
• Provide guidance to other business analysts and product team members
• Participate/lead larger scale, more complex projects

Benefits

• Bonus Eligible
• Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act
• Educational opportunities, including formal classes, training programs and events
• Access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level