Product Analyst - Clinical Care, First IQ
Indotronix International Corporation•Eagan, MN
•Remote
About The Position
Join First IQ as a Product Analyst and be at the forefront of two high-impact enterprise initiatives within the clinical care domain. You'll play an integral part in defining, building, and delivering innovative solutions, working with cutting-edge technologies and cross-functional teams. This is an exceptional opportunity for curious, ambitious professionals eager to drive clarity, influence outcomes, and make a measurable impact on critical healthcare projects.
Requirements
- Proven experience as a Product Analyst or Business Analyst in Agile product environments.
- Demonstrated expertise in requirements gathering, user story creation, and documentation.
- Proficiency in story mapping, value stream mapping, and workflow analysis.
- Strong analytical, problem-solving, and data-driven decision-making abilities.
- Comfortable working independently to establish requirements in ambiguous settings.
- Effective communicator with stakeholders and technical teams.
- Integration/API awareness and understanding of data movement concepts.
Nice To Haves
- Experience in contact center environments.
- Familiarity with PEGA platforms.
- Exposure to Google Cloud Platform (GCP).
- Understanding of system integrations, data flows, and file transfer processes.
- SQL knowledge.
Responsibilities
- Gather and refine business requirements from diverse stakeholders for enterprise projects.
- Create clear, actionable user stories and workflows to guide Agile development teams.
- Conduct data investigation and workflow analysis to inform product decisions.
- Support the end-to-end TennCare implementation process.
- Collaborate with the First IQ team to develop a new Contact Center solution on Google Cloud Platform.
- Partner closely with Product Owners, developers, and stakeholders to drive project clarity and execution.
- Document requirements, map user journeys, and contribute to value stream mapping.
- Leverage data to support recommendations and optimize user experiences.
Benefits
- Opportunity to lead high-visibility, enterprise-scale healthcare projects.
- Collaborate with industry leaders and innovative teams.
- Flexible work arrangements; remote work supported.
- Professional growth through impactful, mission-driven work.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
