Product Analysis - Advisor I

Fiserv•Jacksonville, FL
•Onsite

About The Position

As a Product Analysis - Advisor I, you will develop and execute product strategies for lending and card processing capabilities. You will work with clients, technology teams, sales, training, testing and implementation partners to translate business needs into product requirements. Your work will support product roadmap delivery and improve how banking systems interact with the Finxact core. This role is on-site Monday through Friday. Fiserv considers in-person collaboration essential to the role, supporting onboarding and productivity. The role requires use of a computer and audio equipment.

Requirements

  • 6+ years of experience in financial services with a focus on card processing, lending products or core banking systems.
  • 6+ years of experience developing business requirements, product scope and functional requirements for banking or payments products.
  • 6+ years of experience analyzing banking applications, system interactions and product workflows for client-facing financial technology solutions.
  • 6+ years of experience supporting product roadmap delivery, project deliverables or cross-functional implementation activities.
  • 6+ years of experience working with schema structures and application programming interface (API) functions to validate product behavior.
  • Bachelor’s degree or higher in Business Administration, Finance, Information Systems or a related field, or an equivalent combination of education, related experience and/or military experience.
  • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.

Nice To Haves

  • Experience with Finxact core banking capabilities.
  • Experience as a product owner for card processing, lending or digital banking products.
  • Experience with Agile grooming sessions, backlog refinement and release planning.
  • Experience supporting sales channels or business partners with product knowledge and issue resolution.

Responsibilities

  • Develop business scope and product requirements for new card integrations, product features and revisions to existing products.
  • Lead analysis of banking systems to define how card processing capabilities interact with the Finxact core.
  • Manage product roadmap deliverables by defining priorities, tracking dependencies and communicating progress to stakeholders.
  • Evaluate market trends, competitor product features, positioning, benefits and pricing to identify product line gaps.
  • Translate client business needs into product recommendations, configuration guidance and knowledge transfer activities.
  • Write business requirements and decompose requirements with delivery teams during grooming sessions.
  • Validate feature behavior through application programming interface (API) interactions and schema structure analysis.

Benefits

  • Fuel Your Life program supporting physical, financial, social and emotional well-being.
  • Paid holidays and generous time-away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof peer-recognition program with points redeemable for rewards.
  • Eight Employee Resource Groups.
  • Training, development and internal mobility opportunities.
  • Medical, dental, vision, life and disability insurance options available from day one.
  • Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.
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