Product Advisor

Vizient • Chicago, IL

1d

About The Position

In this role, you will engage with clients and Vizient staff to support the use of the Operational Data Base (ODB). You will support client efforts to utilize ODB to help manage operations, evaluate staffing and cost performance, and identify opportunities to improve performance. You will perform periodic analyses to help clients understand the techniques used by higher performing clients. You will help clients deal with internal obstacles and address department concerns about the applicability of the information. You will develop and manage client accounts by being the point-person for supporting client use of the ODB.

Requirements

• 2 or more years of relevant experience required.
• Strong strategic, analytic, critical thinking skills and ability to identify short and long-term opportunities and challenges.
• Detail-oriented with excellent presentation and communication skills required.
• Willingness to travel.

Nice To Haves

• Relevant degree in finance, healthcare, business operations, or a related field preferred.
• Proficiency with ODB, ACTION OI or other comparative health care operational database products a plus.
• Consulting or operational experience in a hospital setting, including developing data-backed recommendations for the C-suite and senior executives preferred.
• Experience with Productivity or Management Engineering is a plus.

Responsibilities

• Work directly with clients to advance levels of data quality, use of data, and overall active engagement with the ODB program.
• Support regular program calls and related activities including agenda development, issue resolution, summary distribution, and maintenance of items including worksheets and content clarification logs.
• Mine the ODB database to identify top-performing and most-improved clients, and work with a broader set of client organizations to leverage those benchmarks in ODB case studies, and coordinate spotlights and speaker selection.
• Train clients and internal staff on interpretation and use of ODB related data, reports, and functionality, including facilitating training in both 1:1 and group settings.
• Support new client onboarding processes.
• Support development of new ODB program deliverables, including content and functional-related development to support client needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level