Product Specialist Advisor

Camping World Holdings, Inc. • Clermont, FL

20h • Onsite

About The Position

Camping World is seeking a Product Specialist Advisor to join their growing team. In this role, the Advisor works directly with customers to identify specialized product needs and services, provides price estimates for designated installations, and schedules appointments. The Product Specialist Advisor is an integral part of the sales team, collaborating closely with the service team to ensure high levels of customer service satisfaction. Camping World Holdings, Inc. is America's largest retailer of RVs and related products and services, operating Camping World and Good Sam brands since 1966, with a vision to make RVing fun and easy. They have RV sales and service locations in 42 states.

Requirements

• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• Valid driver's license required

Nice To Haves

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product is preferred but not required
• Knowledge of Service Department procedures and policies is preferred

Responsibilities

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross train to perform other duties as necessary

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• discounts
• paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• on the job training opportunities
• comprehensive benefit package including medical, dental, vision and more! (for full-time associates)
• access to dental & vision coverage! (for part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees