Produce Sales Associate

Yoke's Fresh Markets•Pasco, WA

About The Position

The Produce Sales Associate provides a pleasant and efficient Produce Department experience by engaging guests and delivering welcoming, professional service. Associates contribute to Yoke’s mission and values, support company growth, represent the company positively in the community, and participate in the shared success of the business. The role includes helping guests find products, recommending items and promotions, providing produce information, handling special orders, and addressing guest concerns. Associates also maintain and merchandise the department, follow food-safety and workplace-safety requirements, and operate department equipment safely. The position has no formal supervisory responsibilities, though associates may mentor newer team members and are encouraged to demonstrate leadership.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and understand simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to communicate effectively and pleasantly with guests, vendors, and fellow associates.
Ability to perform basic mathematical tasks using U.S. currency and units of weight and volume.
Ability to use common-sense reasoning to follow written or oral instructions and address problems involving several concrete variables in standardized situations.
Meet state minimum requirements for working with the baler, trash compactor, and other Produce Department equipment and tools.
Valid State Food Handlers Permit.
Valid driver's license or State I.D. card.
Ability to meet the physical demands of the role, including prolonged standing, walking, handling and reaching, climbing, balancing, stooping, kneeling, crouching, crawling, and lifting up to 50 pounds occasionally.
Follow company safety standards, use required personal protective equipment, and report accidents within 24 hours.

Responsibilities

Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service.
Promote sales by discussing products, offering recommendations, and explaining current promotions and services.
Greet guests and inform them about Produce Department features, product information, and services.
Assist guests with product requests, including cutting products for sale in halves, fulfilling special requests, offering samples when appropriate, and replacing produce or refunding purchases under the 100% guarantee.
Complete guest special orders accurately and promptly.
Perform department tasks such as opening and closing, culling, straightening, merchandising, posting ads, displaying signage, rotating and stacking products, touring the department, setting baskets and racks, and cleaning shelves, bins, tables, and coolers.
Operate department equipment correctly and safely, including the com-line, phone, scales, shrink wrapper, pallet jack, knives, baler, and trash compactor.
Mentor new associates and associates who are new to the department, supporting a positive learning environment.
Find ways to make guests happy and provide exceptional service.
Follow local, state, federal, and company requirements for workplace safety, food handling, sanitation, housekeeping, and guest service.
Participate in the department’s accident-reduction plan by monitoring for slip, trip, and fall hazards and following applicable safety procedures, health codes, and equipment rules.
Uphold company integrity and honesty and contribute to a welcoming atmosphere and shared company success.