Produce Manager-Juneau

Albertsons•Juneau, AK

2d•Onsite

About The Position

The Produce Manager directs the operation of the produce department, ensuring customer service, product quality, freshness, safety, and selection. This role involves supervising and training personnel, handling customer relations, and achieving sales and profit objectives for the department.

Requirements

Working knowledge of all job duties within the Produce Department including trimming, cutting, displaying, watering, building produce displays, rotating and discarding outdated or spoiled product.
Strong communication skills.
Good leadership and interpersonal skills.
Proven ability to manage people.
Ability to maintain composure in dealing with customers and co-workers.
Knowledge of employment laws and workplace practices.
Good understanding of overall company practices and Produce Department policies and procedures.
Ability to judge and react to business activity.
Knowledge of produce variety, standards, perishability, food safety, food handling and sanitation procedures and department policies and procedures.
Ability to frequently reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 75 lbs.
Ability to bend, stoop and reach frequently and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, six-wheel carts and pallet jacks.
Ability to perform repetitious arm movements to prepare and package products.
Manual dexterity and good eye-hand coordination.
Mental alertness to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics and weights and measures.
Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Operates scales, wrappers, compactors and garbage disposals.
Utilizes cleaning supplies and equipment.
Utilizes knives and safety cutters.
Requires use of latex gloves.
Extensive knowledge of profit and loss statements.
Good attendance is required.
Must comply with Company, Division, and Store policies and applicable laws.

Nice To Haves

May be required to work nights, weekends and holidays.
Scheduled hours will vary.

Responsibilities

Champion Company and Division customer service programs.
Handle customer relations positively and resolve complaints effectively.
Supervise the day-to-day functions of the produce department to achieve customer service, sales, and profit objectives.
Supervise, motivate, direct, train, and participate in the hiring of produce personnel.
Monitor associate performance and recommend personnel actions.
Schedule personnel to ensure adequate coverage, service levels, and budgetary objectives.
Conduct daily inspections of produce sections and take corrective measures for freshness and quality.
Rotate products, discard outdated or spoiled product, and maintain stock conditions, sanitation, and safety requirements.
Assist with produce duties such as receiving, cleaning, trimming, cutting, watering, and displaying.
Implement effective promotional and seasonal displays.
Control shrink and expenses.
Complete and monitor daily log sheets, purchase reports, sales and labor reports, and other required paperwork.
Maintain records on ad item movement.
Order, check, receive, and control inventory to ensure adequate levels, product quality, eye appeal, and freshness.
Prevent the sale of out-dated or spoiled products.
Take periodic inventories, process administrative paperwork, and maintain accurate department records.
Maintain and organize the Produce Department work area and cooler.
Ensure produce quality, freshness, and quantity standards are met.
Ensure proper merchandising of product by implementing schematics, merchandising advertised items, proper signing procedures, and monitoring product flow.
Comply with retail labeling laws, federal and state regulations, and Company policies.
Comply with all federal, state, and local health and food safety standards.
Create effective promotional and seasonal displays.
Check competitors for comparisons on prices, product variety, and merchandising procedures.
Assist customers by making product suggestions and engaging in suggestive selling.
Make intercom announcements.
Ensure cleanliness and sanitation of sales floor, work area, cooler, equipment, wet boxes, and cases.
Answer and respond to incoming calls appropriately.
Receive and resolve customer complaints, reporting to the Store Director as appropriate.
Assist with implementing emergency procedures in the event of equipment and computer software malfunctions.
Ensure all associates are trained and instructed in proper work duties.
Monitor associate performance and report observations to the Store Director.
Resolve associate complaints and report to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and other Company information.
Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.
Perform other necessary and required duties.