Produce Department Leader

Kroger•Cave Spring, VA

4d•Onsite

About The Position

The Produce Leader is responsible for implementing all company and division policies to achieve maximum sales and profits in the produce departments. This role involves demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The leader will develop customer relations through personal example, assist in store security, handle customer complaints, and make recommendations regarding personnel actions. They will also oversee the indoctrination and training of department employees, ensuring proper knowledge of scales, prices, and price marking. The Produce Leader supervises all aspects of salad bar operations, plans efficient work schedules, and maintains a personable, clean, and neat appearance for departmental staff. They ensure good communication with all store personnel, direct the receiving, storing, pricing, and merchandising of produce products, and maintain optimum inventory levels through proper ordering. The role requires maintaining and submitting required records, ensuring effective house cleaning in all areas, and keeping adequate supplies on hand. The Produce Leader continuously analyzes all aspects of the produce department and makes recommendations for improvements. They must demonstrate the ability to promote and implement company initiatives, communicate effectively with direct reports, and maintain a prompt, tactful, calm, courteous, and professional demeanor. An aptitude for managing people and organizing workloads is essential, along with the ability to perform all duties as assigned. The position requires cooperative work in a fast-paced, sometimes stressful environment, the ability to manage conflict constructively, and act with honesty and integrity. Following directions and seeking assistance when necessary is crucial, as is providing support and assistance to minors, individuals with special needs, and older adults. The essential functions of this position must be performed with or without reasonable accommodation.

Requirements

Must be 18 years old.

Responsibilities

Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices.
Be alert and assist in store security.
Be perceptive and handle customer complaints.
Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.
Proper indoctrination of all department employees.
Be sure they can read scales and prices correctly.
Provide adequate knowledge and training of price marking, ensuring the proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized.
Supervise all aspects of salad bar operations.
Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency.
Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified.
Maintain good communication with all store personnel.
Plan, organize, direct, and control the activities of the produce department, and may take charge of the store operation in the absence of the store manager. (in scope of authority)
Direct the receiving, storing, pricing, and merchandising of all produce products.
Assure adequate stock and supplies by proper ordering, so that department inventories can be maintained at optimum levels.
Maintain and submit required records and reports and use them effectively.
Maintain effective and god house cleaning in all areas (a) Clean and/or defrost cases according to schedule. (b) Clean floors. (c) Keep a clean, orderly cooler and preparation area. (d) Maintain proper disposal of waste and material.
Keep adequate supplies on hand: bags, pricing and making equipment, etc.
Analyze continuously all aspects of produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes, or make recommendations to store manager.
Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manager.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Demonstrate an aptitude to manage people and organize workloads.
Perform all duties as assigned by the store manager and/or supervisor.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.