Produce Department Leader

Kroger•Richmond, VA

1d•Onsite

About The Position

The Produce Leader is responsible for implementing all company and division policies to achieve maximum sales and profits in the produce departments. This role requires demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Produce Leader must be at least 18 years old and possess the ability to perform the essential functions of this position with or without reasonable accommodation.

Requirements

Must be at least 18 years old.
Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
Willing and available to work weekends and holidays as needed.
Understanding of all key components of department operations (i.e., Managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.).
Working knowledge of produce and preparation and general knowledge of store operations.
Adept at communication with employees, customers, and supervision.
Constantly alert due to constantly changing priorities and demands; must be able to react quickly.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Possess abilities and skills for effective production, merchandising, and customer services related to the sale of merchandise.

Responsibilities

Develop maximum customer relations through personal example of friendliness and courtesy, and implementation of all company policies.
Be alert and assist in store security.
Handle customer complaints perceptively.
Make recommendations regarding the hiring, firing, disciplining, demoting, transferring, and evaluating all produce department personnel.
Properly indoctrinate all department employees, ensuring they can read scales and prices correctly.
Provide adequate knowledge and training of price marking, emphasizing customer courtesy and productivity.
Supervise all aspects of salad bar operations.
Discuss with the store manager the most efficient and practical working schedules for both full and part-time employees.
Maintain a personable, clean, and neat appearance of departmental people, ensuring they are properly uniformed and identified.
Maintain good communication with all store personnel.
Plan, organize, direct, and control the activities of the produce department, and may take charge of the store operation in the absence of the store manager.
Direct the receiving, storing, pricing, and merchandising of all produce products.
Assure adequate stock and supplies by proper ordering to maintain department inventories at optimum levels.
Maintain and submit required records and reports and use them effectively.
Maintain effective and good house cleaning in all areas, including cleaning cases, floors, keeping a clean cooler and preparation area, and maintaining proper disposal of waste and material.
Keep adequate supplies on hand (bags, pricing and making equipment, etc.).
Continuously analyze all aspects of the produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes or recommendations to the store manager.
Demonstrate the ability and desire to promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Demonstrate an aptitude to manage people and organize workloads.
Perform all duties as assigned by the store manager and/or supervisor.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.