Produce Lead(FT) East Store

Bloomingfoods Co-op Market•Bloomington, IN

2d•$16 - $17•Onsite

About The Position

This role supports the Produce Manager in performing daily operations within the center store category of a retail location. The primary goal is to assist in meeting the objectives set by the Store Manager while ensuring an exceptional customer experience.

Requirements

Outstanding customer service skills
Ability to stand for long periods of time
Ability to lift up to 50lbs, reach, bend, and climb
Willingness to work in coolers and freezers
Willingness to work outside in the elements
Regular, predictable attendance
Strong written and verbal communication skills
Attention to efficiency, detail, and accuracy

Responsibilities

Provide excellent customer service to both internal and external customers.
Treat people fairly, consistently, and with respect.
Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
Use appropriate language, behavior, appearance, and conduct with customers, vendors, and store personnel.
Order according to location purchasing and contract guidelines and ensure appropriate inventory levels.
Maintain business relationships with local and regional producers.
Participate in centralized buying opportunities.
Ensure all retail displays are attractive, product is abundant, and front & faced.
Ensure accurate signage, pricing, and labeling.
Participate in regular department inventories.
Ensure proper storage, handling, rotation practices, and labeling procedures.
Ensure adequate amount of tools and production supplies.
Maintain equipment in clean, safe, working order and report issues to management.
Assist in the coordination of department productivity according to store needs.
Maintain systems, staffing, and record keeping for receiving deliveries.
Evaluate current suppliers and investigate new suppliers.
Pursue continuing education opportunities.
Participate in co-op events.
Ensure carts and baskets are available to customers.
Perform various cleaning and maintenance duties.
Maintain restroom cleanliness and ensure adequate supplies.
Monitor cooler and freezer temperatures and report deviations.
Perform opening and closing procedures.
Follow co-op policies and procedures.
Take responsibility for training and performance.
Ensure prompt, friendly, customer service as Person In Charge (PIC).
Handle customer questions and complaints that cannot be handled by other staff as PIC.
Oversee staff in cleaning and maintenance procedures as PIC.
Monitor cooler and freezer temperatures and troubleshoot equipment breakdowns as PIC.
Carry out established opening and closing procedures as PIC.
Uphold security procedures and support staff in dealing with difficult situations as PIC.
Ensure break schedule is followed during shift as PIC.
Attend regular staff meetings.
Maintain open communication links with customers.
Maintain an environment of positive communication among store personnel.