Produce Lead

Meijer•Charlotte, MI

1d•Onsite

About The Position

As a Produce Lead at Meijer, you will provide direction related to operations, processes, and conditions within your department. You will plan, guide, and empower team members in the day-to-day operation, setting an example for exceptional customer experience. This role involves helping to achieve department goals and influencing peers to maintain a winning strategy. You will engage with peers to ensure the best possible shopping experience, communicate tasks, and mentor team members to exceed customer service and sales goals. The position also involves supporting training, working with leadership on scheduling, ensuring product freshness and food safety compliance, and leading efforts in ordering, receiving, stocking, pricing, and product display. You will actively contribute to fostering the Meijer culture, including Diversity, Equity, and Inclusion. The role may also require operating a register, handling cash, operating powered equipment, and participating in inventories. You may also be required to act in a Lead capacity in other departments.

Requirements

Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Initiates interactions with customers and peers.
Excellent verbal and written communication.
Ability to influence others.
Ability to quickly build rapport and gain customer confidence to create repeat business.
Ability to lift, carry, push, pull, bend and twist while handling product.
Experience executing plans.
Positive influence to create a strong team environment.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Nice To Haves

Retail or other customer service experience preferred

Responsibilities

Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
Communicating with team members and assigning daily work tasks.
Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
Operating a register and cash handling when needed.
Operating powered equipment, where applicable.
Participating in period end inventories, where applicable, to help achieve goals.
May be required to act in Lead capacity in other departments throughout the store