Produce Lead

Mississippi Market Natural Foods Co-op • Saint Paul, MN

22h • Onsite

About The Position

Produce Leads support the Produce Manager in ensuring a great customer experience, the team is working effectively together, the department is well stocked, organized and clean. They help customers, support and supervise staff, order product, and ensure the area is safe, friendly, and inviting.

Requirements

• Customer Service: Proven ability to engage with customers and staff in a friendly and welcoming manner, actively listen, understand needs, address questions, and provide solutions; skilled at and committed to resolving customer concerns
• Product Experience: Direct experience with perishable products and safe handling practices
• Teamwork: Demonstrates a professional, collaborative, adaptable, and flexible approach to work, especially during challenging situations, with a strong commitment to supporting the team; willing to learn new tasks and open to feedback
• Communication: Proven ability to effectively communicate with customers and staff; ability to provide information in a respectful and concise way fostering a positive and professional experience; ability to proactively communicate issues and concerns to leadership
• Leadership Skills: A demonstrated interest and ability to provide day to day direction, feedback, and coaching to staff; the desire to grow as people leaders; the ability to actively contribute to and support an inclusive work environment
• Time Management: Ability to organize, prioritize, delegate, and manage time efficiently to effectively complete tasks and responsibilities
• Problem Solving: Ability to assess and address situations and departmental needs in advance; sound problem-solving skills for resolving staffing issues, customer complaints, and day-to-day challenges; skilled at handling challenging situations calmly and effectively
• Dependability: Proven ability to show up each day in a timely manner, ready to work and support team members; consistently follow through with meeting deadlines for accurately completing tasks and responsibilities
• Technical Skills: Basic computer skills including ability to draft and upload documents, email, and navigate Excel spreadsheets; basic math skills; ability to quickly and accurately perform addition, subtraction, multiplication and division

Nice To Haves

• Produce Experience: Direct experience working with produce including oversight of quality and safe handling
• Retail Experience: Experience in fast paced retail setting
• Supervision: Supervisory experience including staff direction, coaching, feedback, and training
• ServSafe Certification
• Multilingual

Responsibilities

• customer service
• supporting and supervising staff (directing, coaching, and training)
• ordering
• organizing and preparing product for sale
• keeping things safe and healthy
• making the area friendly and inviting

Benefits

• 20% employee discount
• Excellent paid time off and paid volunteering
• 401(k) matching
• Low-cost health insurance premium options, and FREE access to primary care and mental health counseling for those enrolled in our medical insurance
• EAP
• On Demand Pay
• Free food "buddies"
• Employee referral bonuses
• Dress code that allows for inclusivity and creativity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees