Produce Department Manager

Sedano's•Hollywood, FL

13d•Onsite

About The Position

The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, values and operating principles of Sedano’s Supermarkets, and in conformity with all laws and regulations governing the company. Every employee is to follow the policies and procedures of his/her department as well as those of the company to ensure smooth operations. Every employee, regardless of job title, is responsible for ensuring a safe environment throughout the store. This includes, but is not limited to immediately securing an area when a hazardous situation occurs, promptly informing the store manager of the situation, and/or promptly taking action to remove the hazardous condition. Every employee must also maintain a friendly attitude, wear the proper uniform or dress code, keep the store stocked and organized, and provide excellent customer service on a regular basis. Los deberes y responsabilidades de la posición deben ser llevados a cabo de una manera consistente con los objetivos, los valores y los principios de funcionamiento de los supermercados de Sedano, y de conformidad con todas las leyes y regulaciones que gobiernan a la compañía. Cada empleado debe seguir las políticas y los procedimientos de su departamento, así como los de la compañía para asegurar operaciones lisas. Cada empleado, independientemente de su cargo, es responsable de asegurar un ambiente seguro en toda la tienda. Esto incluye, pero no se limita a asegurar inmediatamente un área cuando ocurre una situación peligrosa, informar inmediatamente al gerente de la tienda de la situación, y / o tomar medidas rápidamente para eliminar la condición peligrosa. Cada empleado también debe mantener una actitud amistosa, llevar el uniforme adecuado o código de vestimenta, mantener la tienda almacenada y organizada, y proporcionar un excelente servicio al cliente sobre una base regular.

Requirements

High school diploma or general education degree (GED) plus some college-level courses; minimum of 18 years of age and previous supervisory and produce department experience required
Ability to read, write and speak English and Spanish preferred
Ability to understand and follow instructions in both English and Spanish preferred
Ability and willingness to effectively present information and respond to questions in one-on-one and small group situations with directors, managers, customers (both internal and external) and the general public
Excellent interpersonal skills
Demonstrates accuracy and thoroughness
Takes responsibility for own actions
Ability to work hours and days scheduled including holidays and weekends; overtime if needed
Ability to properly use calculator, ordering machine and other department equipment such as knives, wrapping device, scale, etc. to accomplish the essential duties of the position
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions; resolve workplace conflicts
Ability to maintain confidentiality and discretion with a high standard of integrity and reliability
Strong organizational skills with attention to detail

Responsibilities

Place orders for departmental merchandise daily if needed
Verify deliveries and invoices to ensure what was ordered was received
Stay current with present, future, seasonal and special ads
Analyze and monitor the Profit and Loss Report for the department; create appropriate action plan when needed as aging produce needs to be marked down
Conduct inventory periodically
Request sales reports from store office personnel as needed
Effectively lead, manage and develop department personnel
Interview and assist store manager in hiring top quality employees as openings occur
Ensure adherence to all local, state and federal employment laws and company policies regarding all personnel matters; consult with store manager frequently
Ensure newly hired produce department employees receive proper training
Conduct performance and departmental meetings with employees
Recommend termination of employment of employees to store manager when warranted
Prepare work schedules of department employees for proper coverage of operations within budget
Maintain and ensure confidentiality of proprietary company information and sensitive employee records
Maintain clear communication with management and staff
Maintain a professional working relationship with customers, vendors, supervisors and employees
Effectively manage customer complaints and requests
Attend, plan and/or participate in store, division or departmental meetings
Lead by example; maintain punctuality and good attendance in compliance with company policies; ensures work responsibilities are covered during foreseeable absences
Ensure customers to are taken care of by answering questions regarding products sold within the department; Remain knowledgeable about the products sold within the department
Ensure price changes in department scales are done when needed
Maintain refrigerated cases with appetizing displays of products for sale
Verify that display cases, coolers, refrigerators and freezers are at the proper temperature
Routinely conduct thorough cleaning of produce display cases and racks to prevent odor and bacteria growth
Cut, weigh and package various produce items such as papaya, melons, pineapples, etc.
Portion out, weigh and package various produce items such as apples, beans, etc.
Place produce in various containers such as trays wrapped with plastic, plastic bags with twist ties or clear plastic containers with lids for proper display
Stock and rotate department products to ensure freshness and date control
Operate department equipment and tools such as sharp knives, scales, and wrapping device
Retrieve, load and unload products and merchandise onto cart to move from back storage room to prep room
Retrieve, load and unload products and merchandise onto cart to move from prep room or storage area to display area
Keep work area clean, orderly, and free from safety hazards; Maintain awareness of floor conditions; ensure all safety measures are taken to protect customers, vendors and employees
Report all accidents promptly to store manager on duty
Promptly report maintenance and safety issues to manager on duty and arrange for repairs
Perform other work-related duties as required to accomplish the objectives of the position
May perform general cleaning duties such as mopping and sweeping
Assist produce managers from other stores with training when needed
Change and/or replace labels or paper in departmental equipment
Assist store manager on duty in other departments when needed