Produce Clerk

The Kroger Co. • Lakewood, CO

2h • $18 - $25

About The Position

The Produce Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving department sales and profit goals and in monitoring quality assurance standards. Produce Clerks embrace the Customer 1st strategy and encourage excellent customer service, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves helping customers select produce, preparing and handling merchandise, maintaining product quality and freshness, stocking and inventorying products, and supporting department safety and equipment maintenance. The clerk works cooperatively in a fast-paced, sometimes stressful environment and provides support to customers including minors, individuals with special needs, and older adults.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Must obtain a current food handlers permit once employed.

Nice To Haves

• Comparable retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products sold in the department and store.
• Maintain knowledge of department products, answer product questions, and make suggestions.
• Assist with preparing produce platters and trays.
• Inform customers about produce specials and recommend items to help them get the products they want and need.
• Prepare, package, label, and inventory merchandise adequately.
• Inspect products for quality and freshness and take appropriate action when needed.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud, to store management.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
• Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed to resolve issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Access to training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed