Produce Clerk Full-Time

Fresh Thyme Market•Grand Rapids, MI

About The Position

The Produce Clerk is responsible for keeping the Produce Department stocked and clean during business hours, assisting customers as needed, and maintaining a friendly, energetic demeanor. The role follows all procedural guidelines set by the Produce Department and includes daily sales and customer service responsibilities. Team members are expected to maintain a positive attitude and work collaboratively. The position involves maintaining clean, safe, and organized produce and floral areas; stocking, presenting, and rotating products; assisting customers with product selection and purchases; receiving and checking shipments; monitoring promotional materials; participating in inventory preparation; and running the cut fruit and vegetable program. The Produce Clerk also supports department sales and profitability and maintains product knowledge. Duties may include other tasks as assigned. The role requires varied hours and days as business dictates. The listed starting pay range is $15.00–$16.50. Full-time team members are offered medical, dental, and life insurance, while all team members receive paid parental leave, access to a 24/7 Employee Assistance Program, and a 401(k) plan with an employer match.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to a changing, high-volume retail environment and work in a cross-functional team environment.
Take initiative when problems arise and adapt to a variety of situations.
Demonstrate attention to detail and prioritize work to meet deadlines.
Have strong verbal communication and interpersonal skills for working with peers and senior management.
Multitask and maintain strong organizational skills.
Support and contribute to team goals.
Work varied hours and days as business dictates.
Be familiar with Health Department guidelines and regulations relevant to grocery retail.
Have basic knowledge of math, weights, and measures.
Be able to push and pull fully loaded hand trucks and use box cutters.
Understand proper product handling, preparation, seasonality, and shelf life.
Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.

Nice To Haves

Preferred 1–2 years of grocery retail experience in Floral department processes and procedures.
Previous experience in the natural foods industry is a plus.

Responsibilities

Keep the produce department stocked and clean during business hours.
Maintain cleanliness and safety in the produce department, floral area, storage area, and work area, including cleaning shelves and products, addressing spills and hazards, and sweeping.
Stock and organize produce and floral products, including presenting, rotating, facing, and filling items according to department schematics and ensuring tag and pricing accuracy.
Respond to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, product coupons, promotional materials, and information about complimentary foods.
Participate in pre-inventory preparation, including managing back stock and checking that tags match products.
Participate in and run the cut fruit and vegetable program.
Take responsibility for department sales and profitability.
Maintain product knowledge and knowledge of product preparation.
Regularly walk the department to ensure it remains organized, sanitary, and clean.
Perform other duties as assigned.