PRODUCE/CLERK
About The Position
The Produce Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean department that encourages customers to return. The role assists the department manager in achieving sales and profit goals and in monitoring quality assurance standards. The Produce Clerk embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports customers with produce questions, recommendations, and information about specials; prepares and maintains produce merchandise; and helps ensure product quality, freshness, proper storage temperatures, and accurate inventory. It also contributes to a cooperative, safe, and welcoming store environment.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
- Current food handlers permit once employed.
Nice To Haves
- Comparable retail experience.
- A second language, spoken, read, and/or written.
Responsibilities
- Model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
- Promote Corporate Brands to customers.
- Promote trust and respect among associates.
- Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
- Maintain product knowledge and answer questions or make suggestions about department products.
- Assist with preparing produce platters and trays.
- Inform customers about produce specials and recommend items to meet their needs.
- Prepare, package, label, and inventory merchandise.
- Inspect products for quality and freshness and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
- Ensure cases and coolers are maintained at proper temperatures and that temperature logs are kept.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate manager about items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud, to store management.
- Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, cooperative manner.
- Act honestly and with integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
