PRODUCE/CLERK

The Kroger Co. • Denton, TX

10d

About The Position

The Produce Clerk creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The Produce Clerk embraces the Customer 1st strategy, encourages excellent service from associates, and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves helping customers with produce questions and recommendations, preparing and packaging merchandise, maintaining product quality and freshness, and stocking and tracking department inventory. It also includes maintaining required cooler and case temperatures, following safety procedures, inspecting equipment, and reporting relevant issues to management. The role requires working cooperatively in a fast-paced, sometimes stressful environment and providing support through direct interaction with minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Obtain a current food handlers permit once employed.

Nice To Haves

• Comparable retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
• Maintain knowledge of department products, answer questions, and make suggestions.
• Assist with preparing produce platters and trays.
• Inform customers of produce specials and recommend products that meet their needs.
• Prepare, package, label, and inventory merchandise.
• Inspect products for quality and freshness and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with present, future, seasonal, and special ads.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate manager about items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud, to store management.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably, cooperatively, and without confrontation.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed