Produce Clerk | TEMP (90 days) | Availability Required 11 am to 11 pm

Good Food Holdings Companies•Portland, OR

1d•Onsite

About The Position

New Seasons Market began in 2000 as a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers. Today we are part of Good Food Holdings; a collection of regional specialty grocers committed to serving our communities with the highest quality of products and great service, where our goal remains the same: to build community through good food. Accordingly, we seek skilled team members who share the same commitments and who appreciate the fact that New Seasons Market celebrates diverse backgrounds and experiences. This role involves cleaning, trimming, packaging, processing, rotating, and stocking produce. It also requires providing exceptional customer service and contributing to a positive and collaborative team environment.

Requirements

As a retail grocer, we operate 7 days/week and 365 days/week.
In-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.
Must complete and maintain any required food and work safety trainings/certifications.
Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
Demonstrates a solutions-oriented approach to problems or concerns.
Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Medium/Heavy means the worker has the ability to occasionally (1 – 33%) lift 100 pounds while participating in a team lift and has the ability to frequently (34 – 66%) lift, carry or pull objects weighing 50 pounds. Please note we encourage team lifts for any objects over 50lbs.

Nice To Haves

Previous customer service, food service, retail or grocery experience preferred.
Previous produce experience in a retail, farm, or grocery environment preferred.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Responsibilities

Prepares Produce department for store opening and closing.
Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
Cleans, trims, packages, prices, rotates and stocks produce department products.
Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
Stocks, rotates and faces products with attention to product quality and expiration dates.
Handles damaged and spoiled product according to company policy.
Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
Completes customer special orders thoroughly and provides follow-through as needed.
Maintains cleanliness, organization and rotation of all areas, products and supplies.
Maintains accurate pricing and signage that meet merchandising standards.
Complies with all company organic standards.
Understands and complies with specific shift guidelines, tasks and responsibilities.
Maintains awareness of current ads, promotions, holidays and events.
Demonstrates familiarity with products in the department, including labeling, recommended uses, and vendor/supplier information with willingness to continue learning.
Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
Performs other tasks and duties as assigned.

Benefits

Employee Assistance Program (EAP)
30% staff shopping discount
Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
401(k) program (for staff 21+ years old who have worked for 60 days)
PTO accrual from first day of employment
Paid holidays (depending on schedule and tenure)
Supplemental leave pay (such as parental or bereavement)
Store incentive program based on financial & operational goals
Paid time for volunteering at a 501(c)3 non-profit
Discounts on some forms of public transportation
Adoption assistance
Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday