PRODUCE/CLERK
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes helping customers with produce questions and recommendations, preparing and labeling merchandise, inspecting produce for quality and freshness, maintaining department inventory and displays, and supporting department safety and maintenance practices. The position requires working cooperatively in a fast-paced, sometimes stressful environment and providing assistance to customers, including minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
- Current food handlers permit once employed.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Comparable retail experience.
- Second language skills (speaking, reading, and/or writing).
Responsibilities
- Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
- Promote Corporate Brands to customers.
- Promote trust and respect among associates.
- Create a welcoming environment by answering questions about products sold in the department and throughout the store.
- Maintain product knowledge and respond to questions or make product suggestions.
- Assist with preparing produce platters and trays.
- Inform customers of produce specials.
- Recommend items to customers to help them get the products they want and need.
- Prepare, package, label, and inventory merchandise.
- Inspect products for quality and freshness and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current with present, future, seasonal, and special ads.
- Ensure proper temperatures are maintained in cases and coolers and maintain temperature logs.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as preventive maintenance and notify the appropriate manager about items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud, to store management.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably and cooperatively without confrontation.
- Act honestly and with integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
