PRODUCE/CLERK
About The Position
The Produce Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving department sales and profit goals and monitoring quality assurance standards. The Produce Clerk embraces the Customer 1st strategy, encourages associates to deliver excellent customer service, and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves assisting customers with produce selections, preparing and handling merchandise, maintaining product quality and freshness, stocking and inventorying department items, and supporting department safety and equipment maintenance. The clerk also works cooperatively in a fast-paced, sometimes stressful environment and provides support through direct interaction with minors, individuals with special needs, and older adults.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
- Current food handlers permit once employed.
Nice To Haves
- Comparable retail experience.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
- Promote Corporate Brands to customers.
- Promote trust and respect among associates.
- Help create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
- Maintain knowledge of department products, answer questions, and make product suggestions.
- Assist with preparing produce platters and trays.
- Inform customers of produce specials and recommend items to meet their needs.
- Prepare, package, label, and inventory merchandise adequately.
- Inspect products for quality and freshness and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
- Ensure proper temperatures are maintained in cases and coolers and maintain temperature logs.
- Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud, to store management.
- Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
