Produce Associate

Butterfield Market•New York, NY

5d•Onsite

About The Position

Butterfield Market is an upscale New York City market known for exceptional food, quality products, and personalized service. The Produce Associate provides helpful customer service and supports daily produce department operations by stocking, inspecting, preparing, merchandising, and maintaining produce. The role includes receiving and storing deliveries, monitoring inventory and product quality, following food safety and sanitation procedures, and keeping department equipment and work areas clean and organized. The position requires regular physical activity and schedule flexibility based on business needs, including possible early mornings, evenings, weekends, and holidays.

Requirements

Previous grocery, produce, food retail, restaurant, or hospitality experience is preferred.
Strong customer service and interpersonal skills.
Ability and willingness to learn proper produce handling, storage, rotation, and merchandising practices.
Ability to follow instructions and complete assigned tasks accurately and efficiently.
Strong attention to product quality, cleanliness, organization, and presentation.
Ability to work effectively independently and as part of a team.
Comfort working in a fast-paced environment and adjusting priorities as business needs change.
Basic communication skills in English are required.
Must be flexible to work a schedule based on business needs; availability may include early mornings, evenings, weekends, and holidays.
Regular and reliable attendance is required.
Able to stand and walk for extended periods; regularly bend, reach, push, pull, squat, and perform repetitive movements.
Able to regularly lift and carry boxes, cases, and merchandise weighing approximately 50 pounds or more; heavier items require team assistance or appropriate equipment.
Able to push and maneuver carts and other product-handling equipment.
Able to work safely in refrigerated and temperature-controlled environments and around wet surfaces, food products, cleaning products, and standard grocery equipment.
Able to perform repetitive stocking, trimming, packaging, and product-handling tasks.

Nice To Haves

Interest in fresh food, fruits, vegetables, and high-quality products is strongly preferred.
Bilingual English/Spanish skills are a plus.
Previous experience using scales, labeling equipment, carts, or similar grocery equipment is a plus.
Basic knowledge of food safety and sanitation practices is preferred.

Responsibilities

Provide customers with friendly, helpful, and knowledgeable service.
Stock and replenish fruits, vegetables, herbs, and other produce throughout the day.
Inspect produce for freshness, quality, appearance, and proper condition before placing it on the sales floor.
Rotate products using proper FIFO practices and remove damaged, spoiled, or poor-quality merchandise.
Maintain attractive, abundant, and well-organized produce displays consistent with presentation standards.
Wash, trim, prepare, package, weigh, label, and price produce as needed.
Maintain accurate product signage and pricing.
Assist with receiving produce deliveries and verify products are handled and stored properly.
Safely move merchandise from receiving and storage areas to the sales floor.
Maintain organized refrigerators, storage areas, workstations, and back-of-house areas.
Monitor inventory levels and communicate low-stock, quality, or product concerns to management.
Follow food handling, sanitation, temperature control, and food safety procedures.
Maintain clean and sanitary equipment, work surfaces, shelving, displays, floors, and storage areas.
Follow company safety procedures and use equipment safely and properly.
Assist customers with locating products and answer basic produce questions when possible.
Work collaboratively with Produce Department leadership and other market departments to support daily operations.
Assist with opening, closing, cleaning, stocking, and other department procedures as assigned.
Perform additional duties and responsibilities as assigned.