Produce Assistant

Natural Grocers • Denver, CO

4d • $22 • Onsite

About The Position

The Produce Assistant is responsible for assisting the Produce Manager in the successful operation and profitability of the produce department. This role involves providing world-class customer service, maintaining an inviting and well-stocked produce department, and supporting inventory management and profitability goals. The position also includes daily department setup, product handling, receiving orders, customer order follow-up, assisting in training, conducting product demonstrations, and handling register functions. Safety and security of customers and employees are paramount, as is increasing product knowledge and utilizing company systems.

Requirements

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery, retail or produce environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook
• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
• Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Nice To Haves

• natural foods background is a plus.
• Must be able to occasionally use the computer for data entry and use of mouse.

Responsibilities

• Providing World Class Customer Service as a number one priority.
• Creating an inviting, full and shopable produce department.
• Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels.
• Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.
• Culling, crisping, rotating and properly handling/storing produce.
• Ensuring only certified organic produce is ordered and received.
• Ensuring all in-stock products/conditions meet company standards.
• Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.
• Receiving all incoming produce orders per company standards.
• Offering and following up on special orders.
• Assisting in training and monitoring department personnel.
• Conducting active and passive demos.
• Working with the department manager to address performance issues within the department.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Utilizing email and IS programs as needed.
• Completing DSR and the closing cash processes may be required absence of any other qualified employee.
• Working a schedule based on store needs which includes evenings, weekends, holidays.
• This position has limited Manager on Duty functions but is never intended to be the overall Manager on Duty for the store.
• Employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• Npower Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED