Produce Assistant

Eastside Food Cooperative•Minneapolis, MN

5d•Onsite

About The Position

The Produce Assistant connects the fruits and vegetables we sell to the customers we serve by creating inviting retail displays, providing excellent customer service, and presenting competent product knowledge. The Produce Assistant ensures that only the highest quality produce reaches our customers by practicing proper receiving, product handling, and rotation techniques and procedures.

Requirements

Basic verbal communication skills
Basic written communication skills
Basic reading skills
Organizational skills
Math aptitude
Problem solving skills
Reasoning ability
Attention to detail
Basic computer skills
Ability to work independently
Demonstrated ability to handle multiple demands
Demonstrated ability to follow through on commitments

Responsibilities

Provide prompt, courteous, knowledgeable customer service.
Offer samples, suggestions for purchase, and nutrition information to customers.
Assist customers in accessing data related to products including, but not limited to, preparation and availability.
Direct customer suggestions, comments, and complaints to the appropriate staff member.
Assist customers with placing special orders from the produce department.
Assist customers with finding items in the store.
Maintain knowledge of storewide initiatives and the benefits of ownership.
Assist customers with becoming an owner when applicable.
Wear approved attire and nametag while on duty.
Effectively respond to departmental phone calls and develop a thorough understanding of Eastside's phone system.
Follow cleaning protocol to ensure that department areas are maintained in a clean and orderly condition that meets Health Department and customer service standards.
Prepare produce according to outlined protocol.
Receive deliveries ensuring accuracy and quality of items purchased.
Dispose of products that don't meet department standards in an appropriate manner.
Ensure product quality and designation integrity.
Practice proper back stock product management and rotation.
Stock, handle, and merchandise produce according to established procedures.
Maintain attractive, fully stocked, rotated and faced displays.
Ensure accurate, up-to-date, legible retail signage.
Adhere to the safety policies of the department and store, including the proper use of equipment.
Follow work schedule as posted with regular, predictable attendance.
Attend all required department and store-wide meetings and training sessions.
Work cooperatively with co-workers throughout the store.
Adhere to store and department policies.
Maintain knowledge of management and staff structure.
Use log book and white board appropriately to facilitate communication.
Perform all other duties as assigned by produce or other managers.