Produce Assistant Manager

Good Food Holdings Companies • Santa Cruz, CA

3d • $20 - $29 • Onsite

About The Position

New Leaf Community Markets, a cooperative founded in 1985, emphasizes sustainable, locally-produced food and a farm-to-table approach. They partner with producers who prioritize people, the planet, and social justice. Their mission is to be a purveyor of good, offering natural foods and caring for staff, the community, and the environment. They foster an inclusive, caring, and fair atmosphere where staff can thrive, celebrating differences and promoting progressive employment practices. The company values community, integrity, sustainability, quality, and respect, and uses business as a force for change.

Requirements

• Previous customer service, food service, retail, or grocery experience is required.
• Previous supervisory or management experience is required.
• Entry- to mid-level proficiency with MS Office.
• Skills to manage financial results, including labor, sales, and profit margin.
• Excellent written and verbal communication skills are required.
• Basic to intermediate math and computation skills are required.
• Reading, understanding, and following through on verbal and written instructions.
• Skills to exercise sound judgment at all times.
• Skills to resolve conflicts and analyze various situations to find a solution.
• Ability to speak, read, and understand English.

Nice To Haves

• Previous produce experience in a retail, farm, or distribution environment is preferred.
• Working knowledge of POS, inventory, or other retail-specific software is preferred.

Responsibilities

• Partner with the Produce Manager to manage department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training, and performance management.
• Provide leadership in line with company values and promote a positive and progressive work environment.
• Engage customers in a friendly manner, share product information, and assist in locating products.
• Seek opportunities to exceed customer expectations and enhance the customer experience.
• Manage own time and model a flexible work style, shifting tasks as priorities change.
• Work cooperatively and positively with fellow team members.
• Give and receive feedback constructively, demonstrating the company's Speak Up culture.
• Promote a collaborative team environment through recognition, leading by example, and working alongside staff.
• Demonstrate approachability and foster open communication, creating an environment where staff are invested and encouraged to contribute ideas.
• Resolve staff issues and conflicts proactively.
• Conserve company resources and work consistent with company mission, vision, values, and sustainability program.
• Adhere to work and food safety policies and contribute to store cleanliness and equipment maintenance.
• Observe all company rules and policies, understanding and complying with department or location guidelines.
• Manage and provide oversight to all department areas, assessing, prioritizing, and delegating tasks and production.
• Ensure consistency of department conditions, including stocking, rotation, facing, and merchandising standards.
• Ensure satisfactory in-stock conditions and maintain appropriate inventory levels to achieve sales and margin goals.
• Order products according to anticipated sales and seasonal needs, and train staff to write orders consistent with department goals.
• Plan weekly ads, events, and holidays using tools and reports.
• Build displays and arrange department products to make attractive presentations.
• Maintain professional vendor relationships.
• Ensure customer special orders are accurately placed and delivered.
• Receive and unload merchandise, checking quality, count, and condition.
• Stock and rotate products with attention to product quality and expiration dates.
• Maintain cleanliness, organization, and rotation of all areas, products, and supplies.
• Plan, lead, and analyze monthly perishable inventory.
• Demonstrate a solid understanding of labor, sales, and margin goals and factors that influence them.
• Meet labor and margin goals and schedule department accordingly, developing and executing a plan when results do not meet expectations.
• Coach the department to maintain appropriate, accurate, organized inventory and backstock.
• Handle damaged and spoiled products according to company policy.
• Maintain a working knowledge of department equipment and train staff and troubleshoot errors.
• Leverage resources and labor to maximize efficiency without compromising quality and service standards.
• Balance administrative tasks with presence on the floor.
• Perform other tasks and duties as assigned.

Benefits

• Comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed