Procurement Support Specialist

Starr InsuranceNew York, NY

About The Position

The Procurement Department is seeking three (3) individuals to serve on a newly formed team dedicated to the oversight and management of our Procure-to-Pay initiative. This centralized Purchasing Group will manage all aspects of the purchasing process, including sourcing and evaluating suppliers as needed, purchase order management, supplier relationship management, data / spend analysis, and reporting. These individuals will support the broader Procurement team in their negotiating and contracting activities. They will also be part of a team assisting in the development and enhancement of the internal procedures followed in the evaluation process, including implementing technology and workflow to achieve a streamlined and modern risk assessment methodology.

Requirements

  • Bachelor’s degree in an appropriate field (Finance, Accounting, Supply Chain Management)
  • Experience using Workday Finance, or a similar platform, preferred
  • 2 or more years of experience in a purchasing role preferred
  • Knowledge of general ledger / accounts payable workflow technology a plus
  • Familiarity with data security and privacy best practices regarding financial and personal data.
  • Strong attention to data integrity, with ability to identify, investigate, and resolve data issues, errors, or inconsistencies.
  • Proficiency speaking and reading Spanish is a plus
  • Experienced user of MS Office toolset (Word, Excel, PowerPoint). Advanced Excel proficiency is a plus
  • Basic understanding of the different entities within a typical property & casualty insurance carrier and their role within the holistic organization
  • Proven experience in providing service to internal stakeholders to achieve successful outcomes
  • Comfortable providing service to internal stakeholders to achieve successful outcomes
  • Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
  • Excellent oral and written communication skills with the ability to present comfortably to large groups
  • Strong relationship building and interpersonal skills
  • Professional and positive approach
  • Diligent with attention to detail
  • Ability to cope under pressure, particularly in response to individuals who may be agitated due to the issues they are experiencing
  • Adopts a collaborative approach and works well in a team
  • Able to handle multiple tasks and shifting priorities
  • Self-motivated & self-sufficient
  • Strong analytical and trouble shooting skills

Responsibilities

  • Assessing and evaluating suppliers based on quality, pricing, delivery, and reliability
  • Creating, reviewing, and processing purchase orders in compliance with organizational policies
  • Reviewing contracts and agreements to ensure proper ingestion into the ERP to better track performance against contracted work
  • Gathering and analyzing procurement data to support business decisions and present actionable reports
  • Building and maintaining positive relationships with suppliers to ensure good service and resolution of issues
  • Ongoing development of a globalized approach to the Purchasing process for the company
  • Leading training for employees, either in group sessions or individually
  • Acting as a member of a centralized helpdesk for user inquiries
  • Assist on the communication of key internal process enhancements when necessary
  • Assist in continuous review of department’s (SOP) Standard Operating Procedures and process flows
  • Review purchase requests and input data into our Finance ERP systems in support of the broader Procurement team
  • Identify errors, issues, duplicates, or misclassifications in our supplier data and take corrective actions
  • Troubleshoot user issues
  • Support compliance reviews and respond to audit requests pertaining to supplier records and purchasing activity.
  • Crosstrain on Procurement responsibilities
  • Assist in developing communications for internal circulation to proactively identify common obstacles to avoid or explain common pitfalls for end users
  • Serve as a member of a centralized helpdesk for all end user Purchase Order inquiries
  • Assist in all closing procedures
  • Contribute to the development of an internal playbook for staff members to follow that clarifies any unique or special handling for specific areas within the company
  • Offer process improvements that either enhance the user experience or automate compliance review

Benefits

  • first class training and development opportunities
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