Procurement Services Representative - Global Sourcing

Shaw Industries • Dalton, GA

2d • Onsite

About The Position

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex , COREtec , Shaw Floors, Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass , Southwest Greens, Watershed Geo and more . Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. The Procurement Services Representative I supports Shaw’s Strategic Procurement Model through accurate execution of transactional purchasing activities, administrative duties, and internal customer support. This role provides foundational procurement experience and is ideal for early-career professionals looking to grow within a dynamic supply chain environment.

Requirements

• Bachelor’s degree in supply chain management, business administration or related field and 0-3 years of experience in procurement, supply chain, or professional customer service roles strongly preferred. HS Diploma and 3-5 years of procurement, supply chain, or customer service experience can be considered.
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, etc)

Nice To Haves

• Exposure to ERP systems (SAP, Oracle, etc)
• Interest in emerging tools like AI platforms (e.g., Copilot, GPT)

Responsibilities

• Perform daily P2P (procure-to-pay) activities including requisition processing, purchase order entry and edits, item maintenance, and resolution of match exceptions
• Execute processes to ensure transactional alignment with sourcing strategies, supplier utilization policies, and internal approval workflows.
• Serve as a subject matter expert in the P2P Process, providing prompt support (training, issue resolution, etc.) to internal customers for procurement-related inquiries, including service requests. Escalate non-routine issues to senior team members or supervisors.
• Build and maintain positive working relationships with internal teams and external suppliers to ensure timely issue resolution and service excellence.
• Communicate clearly and professionally with peers, internal stakeholders, and suppliers. Use written and verbal communication to share updates, ask questions, and ensure understanding of basic procurement processes.
• Maintain procurement documentation and ensure data accuracy in ERP and procurement systems.
• Partner with colleagues, suppliers, and other departments to ensure purchasing accuracy and service quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level