About The Position

The Procurement Services Representative I supports Shaw’s Strategic Procurement Model through accurate execution of transactional purchasing activities, administrative duties, and internal customer support. This role provides foundational procurement experience and is ideal for early-career professionals looking to grow within a dynamic supply chain environment.

Requirements

  • Bachelor’s degree in supply chain management, business administration or related field and 0-3 years of experience in procurement, supply chain, or professional customer service roles strongly preferred. HS Diploma and 3-5 years of procurement, supply chain, or customer service experience can be considered.
  • Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, etc)
  • Exceptional interpersonal skills with the ability to build relationships at all organizational levels.
  • Excellent oral and written communication skills, with the ability to present information effectively to diverse audiences.
  • Team player committed to supporting the Procurement Operations team and all stakeholders by supporting strategic sourcing supply chain objectives.
  • A growth and learning mindset, with a passion for continuous improvement and professional development.
  • Thoroughness in accomplishing a task correctly with concern for all areas involved.
  • Evaluates needs and obtains the resources necessary to complete tasks.
  • Knowledge and skills required to execute the procurement process across multiple, diverse categories.
  • Resourcefulness and ability to handle a multitude of tasks simultaneously.
  • Uses experience and knowledge to identify issues which hinder the achievement of the procurement process.

Nice To Haves

  • Exposure to ERP systems (SAP, Oracle, etc)
  • Interest in emerging tools like AI platforms (e.g., Copilot, GPT)

Responsibilities

  • Perform daily P2P (procure-to-pay) activities including requisition processing, purchase order entry and edits, item maintenance, and resolution of match exceptions.
  • Execute processes to ensure transactional alignment with sourcing strategies, supplier utilization policies, and internal approval workflows.
  • Serve as a subject matter expert in the P2P Process, providing prompt support (training, issue resolution, etc.) to internal customers for procurement-related inquiries, including service requests. Escalate non-routine issues to senior team members or supervisors.
  • Build and maintain positive working relationships with internal teams and external suppliers to ensure timely issue resolution and service excellence.
  • Communicate clearly and professionally with peers, internal stakeholders, and suppliers. Use written and verbal communication to share updates, ask questions, and ensure understanding of basic procurement processes.
  • Maintain procurement documentation and ensure data accuracy in ERP and procurement systems.
  • Partner with colleagues, suppliers, and other departments to ensure purchasing accuracy and service quality.
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