Procurement Program Manager

Sun Communities•Southfield, MI

5d•Onsite

About The Position

The Procurement Program Manager is the critical link between strategy and execution within Sun’s supply chain — the role that ensures sourcing decisions translate into operational reality at the property level and that supplier commitments are honored long after contracts are signed. Reporting to a Category Manager, the Procurement Program Manager is the primary coordinator for all supplier-related activities within assigned categories. This role owns the day-to-day management of Sun’s preferred and strategic supplier relationships: facilitating business reviews, compiling and tracking performance scorecards, monitoring supplier risk, managing the contract repository, and delivering the value expected for the enterprise.

Requirements

Bachelor's Degree in Business Administration, Supply Chain, Operations, Finance, or related field (Required)
5 years in experience in supplier/vendor performance management, or procurement program coordination (Required)
5 years in experience in supplier relationship management, or contract management. (Required)
Must have a valid driver's license
Demonstrated experience building scorecards, managing SLAs/KPIs, facilitating QBRs, and driving supplier corrective-action and improvement plans.
Experience coordinating supplier programs or cross-functional initiatives, ideally across a multi-site or portfolio environment.
Strong understanding of procurement lifecycle and category management concepts, sufficient to support strategy execution without owning sourcing or contracting.
Exceptional communication, facilitation, and stakeholder-management skills; ability to influence without authority and build trust with business partners and suppliers.
Strong analytical and problem-solving skills with a data-driven approach to performance management and reporting.
Strong proficiency in Excel, data analytics tools, and procurement platforms (e.g., Coupa).
Ability to develop supplier evaluation criteria, scorecards, and total cost of ownership (TCO) analyses.
Familiarity with supplier risk frameworks (financial, ESG, cybersecurity) and contract lifecycle management.

Nice To Haves

Master's Degree (Preferred)
Experience in real estate, property management, or portfolio-based operations environments a plus.
Project Management Professional (PMP)
Certified Associate in Project Management (CAPM)
Chartered Institute of Procurement and Supply (CIPS)
Certified Professional in Supply Management (CPSM)

Responsibilities

Prepare and compile supplier scorecards, consolidating performance data across service level agreements (SLAs), key performance indicators (KPIs), and contractual objectives for Category Manager review.
Serve as the primary day-to-day relationship point of contact between the procurement team and assigned suppliers; manage ongoing communication cadences.
Monitor supplier risk across financial, environmental, social, and governance (ESG), and cybersecurity dimensions; flag emerging risks and recommend mitigation actions to the Category Manager.
Escalate and manage remediation of systemic supplier issues, documenting corrective action plans (CAPAs) with clear owners and due dates, and tracking them to closure.
Manage the contract repository for assigned contracts, ensuring contracts are current, properly filed, and accessible within the enterprise platform (e.g., Coupa).
Track contract renewal and expiration dates; proactively alert the Category Manager of upcoming actions to prevent unintended auto-renewals or lapses.
Ensure accurate representation of sourced products and services within procurement catalogs and buying policies.
Institute supplier development and continuous-improvement programs with key suppliers, including improvement targets and joint action plans.
Surface new savings, service, and innovation opportunities that arise through ongoing supplier management and hand off sourcing opportunities to the sourcing team.
Ensure suppliers comply with negotiated terms, pricing, and obligations; identify and report value leakage.
Leverage enterprise spend visibility and procurement platforms to inform performance decisions and provide data-driven insights to the Category Manager.
Prepare executive-level reports and present supplier performance and program outcomes as directed.
Coordinate cross-functional involvement from operations, accounting, IT, and other departments to validate needs and secure alignment for program activities.
Support the Category Manager in preparing materials for category reviews, business cases, and stakeholder presentations.
Provide input and subject-matter context to category strategy, spend analysis, sourcing execution, contract drafting, managed supplier onboarding, savings tracking and validation, compliance and audit support, and procurement policy development.
Facilitate business reviews (monthly operational reviews and quarterly business reviews [QBRs]) with preferred and strategic suppliers, coordinating agendas, participants, materials, and follow-ups.
Coordinate supplier offboarding and transition activities when suppliers are exited, ensuring continuity of service across affected properties.

Benefits

Comprehensive Medical and Prescription coverage with 4 plan options
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts
Team Member Perks & Discounts program
Up to six weeks of paid parental leave
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty