Procurement & Operations Specialist

IT Management Corp. dba 101 VOICE•Santa Clara, CA

7d•$70,000 - $85,000

About The Position

The Procurement & Operations Specialist manages sourcing, purchasing, order fulfillment, and inventory for IT products and customer projects. This role works closely with sales, engineering, suppliers, and warehouse teams to obtain competitive pricing, maintain accurate records, and ensure timely delivery. Product categories include networking equipment, power infrastructure, cabling, security systems, software, and telecommunications hardware.

Requirements

Experience in purchasing, supply chain, order management, or logistics; IT distribution or systems integration experience preferred.
Strong quotation analysis, supplier negotiation, organization, and follow-through skills.
Proficiency in Excel and experience with purchasing, inventory, or order management systems.
Ability to manage multiple customer orders and coordinate effectively with internal teams and external partners.
Willingness to support hands-on receiving, packing, and shipping activities.
Bachelor's degree in business, supply chain, or a related field, or equivalent practical experience.

Nice To Haves

Familiarity with IT manufacturers and distributors, deal registration programs, and systems such as ChannelOnline, HubSpot, Teamwork Desk, and Sortly.
Experience with international freight and customs coordination is a plus.

Responsibilities

Review customer requirements with sales and engineering, coordinate bills of materials with manufacturers and distributors, request quotations, and negotiate pricing and commercial terms.
Submit and track manufacturer deal registrations, confirm pricing validity, and coordinate extensions to protect project margins.
Validate customer purchase orders against approved quotes, create sales orders and supplier purchase orders, and resolve pricing, quantity, or scope discrepancies.
Monitor open orders and shipments, communicate delivery updates, and resolve backorders, delays, partial shipments, returns, and warranty issues.
Generate invoices following delivery, verify amounts against sales orders, record serial numbers when required, and coordinate billing discrepancies with sales and accounting.
Verify incoming shipments against purchase orders, label and route materials, maintain accurate inventory in Sortly, and support replenishment planning and cycle counts.
Process outbound shipping requests, prepare packages, labels, and shipping documents, and coordinate parcel, palletized freight, and international shipments based on cost and delivery requirements.
Maintain customer and supplier contacts, product catalogs, and supplier pricing in ChannelOnline. Manage RFQ records through Teamwork Desk and HubSpot, generate purchasing and sales reports, and improve operational workflows.