Procurement Operations Specialist
JLL•Boston, MA
•$90,000 - $110,000•Remote
About The Position
The Procurement Operations Specialist drives innovation and operational excellence within JLL's Category Management Center of Excellence. This role combines hands-on procurement expertise with technology enablement to translate category management strategies into scalable, technology-driven solutions. The ideal candidate brings sourcing execution experience, strong data visualization and automation capabilities, and change management skills to modernize category management operations across multiple client accounts.
Requirements
- Bachelor's degree in Business, Supply Chain Management, Information Systems, Finance, or related field
- 3-5 years of hands-on procurement, category management, or supply chain operations experience with demonstrated sourcing execution
- Proven experience conducting e-sourcing events using platforms such as Ariba, Coupa, Jaggaer, or similar tools
- Experience in procurement transformation, operations improvement, or change management initiatives
- Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, data modeling, macros)
- Advanced proficiency in Microsoft PowerPoint (complex slide design, data visualization, storytelling)
- Experience with data visualization and business intelligence tools (PowerBI, Tableau, or similar platforms)
- Strong project management skills with ability to manage multiple complex workstreams simultaneously
- Innovative mindset with track record of implementing process improvements and technology enablement
- Demonstrated ability to translate business requirements into technology solutions and think outside the box
- Strong analytical and problem-solving skills with ability to synthesize complex data into actionable insights
- Excellent written and verbal communication skills with ability to work collaboratively across cross-functional teams
- Detail-oriented with strong organizational skills and commitment to data accuracy
- Ability to work independently while maintaining team alignment in a fast-paced, transformation-oriented environment
- Willingness to challenge status quo and advocate for modernization and efficiency gains
- Candidates must be authorized to work in the United States without sponsorship.
Nice To Haves
- Experience with AI tools, automation platforms, or advanced analytics applications in procurement
- Familiarity with multiple e-sourcing and procurement technology platforms
- Experience supporting Centers of Excellence or centralized service delivery models
- Experience working in corporate real estate or facilities management environment
- Certification in project management (PMP, CAPM) or procurement (CPSM, CIPS)
- Experience creating custom dashboards, heat maps, or other advanced visualization tools
Responsibilities
- Translate category management strategies into technology-enabled solutions using PowerBI, Tableau, AI, and automation platforms
- Develop innovative tools and templates including supplier capability heat maps, market analysis dashboards, and performance tracking mechanisms
- Identify and recommend technology solutions to address operational challenges and enhance team capabilities
- Create automated category management documentation including category plans, supplier profiles, and market analysis tools
- Utilize advanced Excel and PowerPoint to create dynamic reporting and visualization capabilities
- Conduct sourcing events using e-sourcing platforms from event design through supplier selection and award
- Support Center-led sourcing initiatives on select categories across multiple client accounts
- Facilitate critical supplier engagement sessions, coordinating stakeholder participation and documenting outcomes
- Maintain master data monthly to ensure data accuracy and integrity across systems
- Apply sourcing expertise to provide practical recommendations on category strategies and supplier selection
- Support procurement transformation initiatives by identifying process improvements and implementing best practices
- Drive change management activities related to new tool adoption, process standardization, and capability building
- Contribute to the evolution of standardized sourcing frameworks, improving governance and consistency across engagements
- Partner with stakeholders to manage transitions from legacy processes to enhanced, technology-enabled workflows
- Support delivery and maintenance of standardized toolkits, training programs, and market intelligence resources
- Manage and update SharePoint site regularly, ensuring materials are current, accurate, and accessible
- Generate regular reports detailing category management activities with accuracy and timeliness
- Design and create informative slide decks for internal and external presentations
- Support development and coordination of training sessions for the category management learning and development program
- Serve as a point of contact for team information sharing and fostering open communication
- Work cross-functionally with business development, transition teams, operations, IT, and client-facing colleagues
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
