Procurement Operations Specialist

TalentBurst•Cambridge, MA

2d•Hybrid

About The Position

The Procurement Operations Specialist manages contract lifecycle activities and Procure-to-Pay (P2P) operations, supporting procurement processes and the Procurement Support Hub. The role partners with business owners and stakeholders across Legal, Procurement, Finance, Compliance, Accounts Payable, and supplier organizations to maintain compliant contracts, process purchase orders, resolve issues, and support timely invoice processing and payment. It also supports external workforce management, reporting, operational documentation, and continuous improvement. The position is hybrid, with three days per week in the office (Tuesday through Thursday), and is based in RTP, North Carolina, or Cambridge, Massachusetts. The stated duration is 12 months.

Requirements

Bachelor's degree in Business, Finance, Operations, or a related field, or an equivalent combination of education and relevant work experience.
Three to five years of relevant experience in pharmaceutical, biotechnology, finance, procurement, or related industries.
Experience with contract lifecycle management (CLM).
Experience managing Procure-to-Pay (P2P) processes and purchase order administration.
Experience with Oracle iProcurement, Coupa, and purchase order management.
Advanced proficiency in Microsoft Excel and PowerPoint.
Ability to analyze complex data and translate findings into actionable recommendations.
Strong analytical, critical-thinking, and problem-solving skills.
Excellent time management, organizational, and prioritization abilities.
Action-oriented, adaptable, and able to respond to changing business needs and priorities.
Ability to build and maintain productive relationships with stakeholders across functions.
English language proficiency.

Nice To Haves

Experience working with external workforce management systems, such as Fieldglass.
Experience using Tableau or Power BI for reporting, analytics, and data visualization.

Responsibilities

Manage the end-to-end contract lifecycle with business owners, including contract creation, approval, execution, renewal, amendment, and termination.
Ensure contracts comply with company policies, legal requirements, and regulatory standards.
Collaborate with Legal, Procurement, Finance, Compliance, and business stakeholders to resolve contract issues and align terms with business objectives.
Maintain contract records and documentation in contract management systems and repositories.
Support contract audits and ensure documentation is complete, accurate, and accessible.
Identify opportunities for process improvements, cost savings, and risk reduction in contract management.
Manage the end-to-end Procure-to-Pay lifecycle, from request intake through purchase order creation and closure.
Create, review, and process requisitions into purchase orders in accordance with procurement policies and procedures.
Coordinate contract signature workflows and ensure required approvals and signatures comply with signing authority guidelines.
Partner with internal stakeholders, suppliers, Procurement, and Accounts Payable to support timely invoice processing and payment.
Manage purchase order closeout activities according to procurement policies and operating procedures.
Initiate and process purchase order amendments and change orders to support business requirements.
Support and drive continuous improvement initiatives for the Procurement Support Hub and broader procurement processes.
Develop, maintain, and update process documentation to improve efficiency, consistency, and compliance.
Maintain documentation and records for internal and external audit requests.
Identify opportunities to improve operational effectiveness, streamline workflows, and enhance stakeholder experience.
Manage the external workforce lifecycle, including intake and Statement of Work creation, review, approval, and maintenance.
Monitor approval workflows and engage stakeholders to support timely execution of contracts and Statements of Work.
Support contract renewals and extensions to maintain continuity of services and workforce resources while minimizing business disruption.
Maintain contract and budget trackers to support transparency and data accuracy.
Track, analyze, and report performance metrics, including cycle times, service-level agreements, and compliance measures.
Manage Procurement Support Hub intake requests and mailbox activities, responding within established service standards using approved templates and processes.
Handle confidential and sensitive business information with professionalism, discretion, and integrity.