Procurement Efficiency Analyst

Ace Hardware•Oak Brook, IL

5d•Onsite

About The Position

The Procurement Efficiency Analyst supports Finance and Indirect Procurement by owning the day-to-day use, configuration, maintenance, and improvement of procurement technology platforms. This role helps manage intake, approvals, contract routing, supplier workflows, data quality, user support, and documentation across the full procurement lifecycle. You will partner with procurement leadership and cross functional teams to make processes easier to follow, more consistent, and more scalable. You will also help prepare workflows, data structures, and automation opportunities that enable artificial intelligence capabilities within the platform. This role reports to the Director, Category Management and Operations and is a key part of building a more efficient procurement operating model.

Requirements

Bachelor’s degree or equivalent experience in business, operations, supply chain, finance, information systems, or a related field
Three to five years of experience in procurement operations, business operations, systems support, process improvement, or a related role
Experience supporting workflow-based systems or enterprise platforms such as procurement, intake, contract lifecycle, or similar tools
Strong analytical and problem-solving skills with the ability to troubleshoot system, process, and data issues
High attention to detail with experience maintaining accurate records, workflows, and structured processes
Ability to manage multiple priorities independently and follow through on commitments
Clear and concise communication skills for working with procurement, technology, and business stakeholders
Proficiency with Microsoft Excel, PowerPoint, documentation tools, and artificial intelligence powered technologies

Nice To Haves

Experience with artificial intelligence enabled enterprise platforms, workflow automation, or agent-based tools
Experience with Levelpath or similar procurement technology platforms

Responsibilities

Serve as the day-to-day subject matter expert for procurement technology platforms and related solutions
Configure, test, troubleshoot, and improve workflows, system capabilities, integrations, and data structures
Support procurement intake, approvals, contract routing, supplier workflows, and related operational activities
Maintain accurate supplier, contract, workflow, and operational data to support reliable reporting and compliance
Develop training materials, job aids, communications, and documentation to support user adoption
Partner with stakeholders to improve workflow design, data quality, user experience, and operational efficiency
Support automation, intelligent routing, artificial intelligence agents, and data driven insights that improve scalability

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year)
Up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Annual Ace Cares Week
20 hours off work per year to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
On-site classes, facilitator-led courses, and a generous tuition assistance program
Employee discounts on Ace merchandise, travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection