Procurement and Communications Specialist

NBBJ•Boston, MA

8d•$65,000 - $80,000•Remote

About The Position

The Procurement and Communications Specialist supports Digital procurement operations, purchasing workflows, vendor coordination, contract and renewal tracking, invoice support, and budget management. The role helps Digital teams acquire hardware, software, services, and supplies through efficient, compliant, and well-documented processes. This position connects procurement activity to analytics and leadership decision support by tracking spend, supporting forecasting, maintaining budget visibility, identifying variances and risks, and developing reports, dashboards, and visuals. The role also helps establish Digital communications standards and supports internal platform posts and related messaging, using AI-enabled tools responsibly to improve analysis, reporting, clarity, consistency, and quality.

Requirements

Associate’s degree or higher in Business Administration, Communications, Marketing, Finance, or a related field—or equivalent professional experience.
5+ years of experience in procurement, purchasing coordination, vendor management, budget tracking, invoice coordination, reporting, administrative operations, communications support, or related work.
Familiarity with PO workflows, invoice coding, vendor coordination, renewal tracking, spend reporting, budget data, forecasting, variance analysis, dashboards, and budget visuals.
Ability to support professional communications, internal platform posts, template guidance, technical summarization, budget analysis, dashboards, and reporting using AI-enabled tools responsibly.
Ability to work cross-functionally with Finance, technical teams, vendors, and leadership while managing multiple priorities, deadlines, and recurring reporting cycles.

Nice To Haves

Experience in a technology, IT, digital services, architecture, engineering, or professional services environment.
Experience with Jira Service Management, ServiceNow, internal communications platforms, budget forecasting, contract administration, vendor negotiations, spend analysis, renewal tracking, or AI-enabled reporting and communications tools.

Responsibilities

Process purchasing requests through Jira and other intake channels, including PO coordination, approvals, order placement, status tracking, receipt matching, documentation, and issue resolution.
Manage the Digital Purchasing Card, reconcile monthly statements, code expenses, analyze spend activity, resolve discrepancies, and maintain records for reporting, audit, and budget review.
Source and purchase hardware, software, small parts, components, and supplies through approved vendors while ensuring compliance with purchasing policies, spending limits, documentation requirements, and budget coding expectations.
Use AI-enabled tools responsibly to organize procurement information, summarize activity, identify patterns, improve reporting consistency, and support review of procurement records.
Coordinate Digital vendor interactions, including quotes, orders, renewals, service issues, negotiations, relationship management, and contract calendar maintenance.
Track Digital budget activity, vendor obligations, planned and projected spending, recurring commitments, renewals, and risks requiring leadership attention.
Analyze spend trends, identify variances and budget risks, and prepare dashboards, budget views, reports, and visuals that support Digital leadership decision-making.
Partner with Finance and Accounts Payable on POs, invoice coding, payment cycles, budget reconciliation, forecasts, remaining budget, and payment status.
Prepare monthly Verizon and AT&T phone plan allocation spreadsheets, download invoices, update cost spreadsheets, process upgrades, coordinate replacement phones, manage warranty processing, and submit documentation for payment.
Work with Digital Team Leads on annual budget requests, quarterly and yearly forecasting, multi-year agreement tracking, renewal planning, contract obligations, funding requirements, and cost-saving opportunities.
Help develop, document, maintain, and refine Digital communications standards for tone, style, formatting, quality, branding, and messaging consistency across the firm.
Draft, edit, and refine internal platform posts and related Digital messaging as needed, including summarizing technical information into clear, user-friendly language.
Use AI-enabled tools responsibly to create and refine standards, messaging, summaries, and drafts while ensuring accuracy, confidentiality, appropriate tone, and human review.
Serve as liaison between Digital, Finance, Accounts Payable, vendors, firm leadership, Service Desk, Cybersecurity, technical service owners, and internal requestors on procurement, budget, invoice, forecasting, reporting, and messaging needs.
Maintain organized records for receipts, invoices, purchase orders, contracts, reconciliations, budget reports, communications guidance, and supporting analysis.
Produce regular reports on procurement activity, budget status, spend trends, renewal obligations, forecast changes, variance risks, and relevant communications metrics.
Identify opportunities to streamline workflows, improve budget visibility, reduce cycle times, strengthen reporting accuracy, improve requestor experience, and refine communications standards.