Procurement Analyst II - IST Contracts

County of Mecklenburg, NC•Charlotte, NC

23d•$63,080 - $94,620

About The Position

This position develops, evaluates, negotiates, and administers county-wide Information Technology contracts covering software, SaaS solutions, professional services, cooperative purchasing agreements, and technology-related goods. The position may also assist with departmental contracts outside IT as required. The role requires strong technical comprehension, the ability to interpret vendor IT contract templates, and expertise applying County boilerplate terms and conditions to support compliance and reduce contract risk. The Procurement Analyst II works closely with County IT leadership and departmental stakeholders to develop scopes of work, support project needs, and guide teams through complex procurement and contracting activities.

Requirements

Three to five years of experience in procurement, contracting, or sourcing, including contract development, vendor negotiations, risk analysis, and compliance.
Experience using intermediate Excel for financial or cost analysis.
Experience using e-procurement or vendor management software.
Bachelor’s degree in Public Administration, Business Administration, Finance, Supply Chain Management, or a related field; a combination of education and experience is accepted.
Knowledge of public sector procurement methods, practices, and regulations.
Knowledge of IT contracting principles, including SaaS agreements, subscription models, SLAs, and cloud service provisions.
Knowledge of County procurement policies, applicable statutes, ordinances, and codes.
Knowledge of contract law and standard IT contract terms and conditions.
Knowledge of budgeting and accounting as they relate to procurement transactions, IT procurement trends, risks, and best practices, and customer service principles for internal agency partners.
Skill in interpreting and comparing contract and technical documents; communicating technical concepts to diverse audiences; managing stakeholder groups; problem solving, time management, and prioritization; reviewing financial, pricing, and subscription documents; and building relationships with internal customers and vendors.
Ability to communicate clearly in writing, presentations, and discussions; apply new technical and procurement knowledge; make informed decisions based on data, contract risk, and project requirements; negotiate terms and conditions; and collaborate across departments.
Proficiency with Microsoft Office applications, including intermediate Excel, Word, and PowerPoint.
Skill using e-procurement, contract lifecycle management, or vendor management systems.
Ability to navigate and analyze vendor-submitted IT documents and digital contract templates.
Familiarity with SaaS platforms, cloud-based tools, and subscription management dashboards.
Ability to interpret technical information in online portals, shared links, or digital contract repositories.
Competence using cooperative purchasing platforms such as NASPO, Omnia, and Sourcewell for IT procurement research.
Comfort collaborating in IT project tools such as ticketing systems, workflow platforms, or project management software (e.g., ServiceNow, Jira, or similar).
Ability to learn new software applications and technical systems quickly.

Nice To Haves

Experience in IT procurement, SaaS contracting, or reviewing IT terms and conditions.

Responsibilities

Lead end-to-end procurement activities for IT software, SaaS, hardware, cloud solutions, professional services, and technology-related cooperative agreements.
Draft, review, and edit contract documents using County contract templates, identifying conflicts and required modifications in vendor IT agreements.
Analyze vendor-submitted terms and conditions, including data privacy, security, service-level agreements, warranties, indemnification, and subscription renewals.
Work with County IT project teams to develop scopes of work for SaaS agreements, master service agreements, support agreements, and technology implementation projects.
Assist with solicitation packages and coordinate communications across departments and IT stakeholders.
Evaluate purchase requests, analyze pricing, assess contract risks, and ensure compliance with County, State, and Federal procurement rules.
Review IT procurement requirements, including licensing models, subscription structures, cloud hosting considerations, and cooperative purchasing mechanisms.
Conduct spend analyses related to IT goods and services to identify cost-saving opportunities.
Investigate IT vendors, technology solutions, and cooperative contract options, coordinating with County IT leadership and departmental contacts.
Support IT contract negotiations and resolve discrepancies and vendor-related issues.
Provide vendors and departments with guidance on procurement requirements and processes.
Develop and deliver training for internal customers and vendors on technology procurement practices.
Maintain and update procurement SOPs, templates, and workflows related to IT contracting.
Lead cross-functional teams supporting County Strategic Business Plan initiatives aligned with technology procurement.