Proctor

SUNY Clinton•Plattsburgh, NY

7d•Onsite

About The Position

The Proctor position is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment. Proctors will be required to schedule students for testing, make testing requests to faculty and collate testing materials, comply with all testing procedures and strictly adhere to institutional policies and instructor requirements, check-in students, verify identification, and explain the exam process, proctor/invigilate students while testing, collate completed testing materials or make sure electronic tests are submitted, check out students upon completion of testing, troubleshoot with internal departments to fix technical issues as needed, sanitize keyboards and workspace after each candidate has finished their examination, and perform related clerical duties as assigned.

Requirements

High school diploma or equivalent is required
Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
Must be able to sit for long periods of time and escort candidates to and from the testing room

Nice To Haves

Customer service experience is preferred
Experience proctoring or invigilating exams is highly preferred
Strong reading and oral communication skills are highly preferred

Responsibilities

Schedule students for testing
Make testing requests to faculty and collate testing materials
Comply with all testing procedures and strictly adhere to institutional policies and instructor requirements
Check-in students, verify identification, and explain the exam process
Proctor/invigilate students while testing
Collate completed testing materials or make sure electronic tests are submitted
Check out students upon completion of testing
Troubleshoot with internal departments to fix technical issues as needed
Sanitize keyboards and workspace after each candidate has finished their examination
Related clerical duties as assigned