Proctor

Orbis Education • Rogers, AR

5d

About The Position

This role involves maintaining computer testing rooms, preparing them for scheduled exams, monitoring computer status, troubleshooting common problems, and restoring the testing area after exams. The position also manages test scheduling, applies technical knowledge for problem-solving and process improvement related to the online nursing program, and develops exam schedules. Key responsibilities include proctoring computer-based exams, validating identification, assisting students with login, troubleshooting testing issues, monitoring the exam process, and enforcing rules and regulations, including protocols for integrity breaches. Additionally, the role provides technical assistance, maintains knowledge of current operating technology, and offers administrative support, including performing tasks as directed by site and nursing administration, managing individual and group scheduling, handling phone calls, and managing inventory and supplies.

Requirements

• Excellent teamwork, communication, and organizational skills; positive attitude required
• Holds high degree of integrity, professionalism and confidentiality
• Expertise in Microsoft Office Suite, Windows applications, internet and email
• Must be able to collaborate well with others
• Self-directed personality with the ability to adapt to changing needs and priorities on a daily basis
• Ability to perform multiple tasks efficiently and effectively; ability to learn quickly
• Ability to follow established procedures and protocols
• Ability to maintain a controlled environment when computer and exam issues occur
• Must have strong customer service skills
• Must be prompt and have a sense of time limits
• Experience with MS Office software and Windows environments
• High school diploma or equivalent required

Nice To Haves

• Experience in a higher education environment is strongly preferred, but not required
• Experience with Learning Management (LMS) and Learning Content Management Systems (LCMS) is strongly preferred, but not required
• College degree preferred

Responsibilities

• Maintain computer testing room(s)
• Prepare room in advance of scheduled exams
• Monitor computers; assure operational status; troubleshoot common problems
• Restore testing area to its previous arrangement prior to exiting following exams
• Manage test scheduling and related procedures
• Apply technical knowledge and skills for problem solving, trouble shooting and continuous improvement of process and procedures related to delivery of the online nursing program
• Develop exam schedule
• Proctor computer-based exams
• Validate appropriate identification as necessary for admission to exam
• Help students log in to necessary exam
• Troubleshoot testing issues as necessary
• Monitor exam process and progress
• Enforce all rules and regulations as necessary
• Follow established protocol for integrity breaches
• Provide technical assistance
• Maintain and update knowledge of current operating technology
• Perform various tasks, assignments, and projects as directed by site and nursing administration
• Perform additional duties as requested by nursing faculty
• Maintain and manage individual and group scheduling and calendars
• Manage phone calls, both incoming and outgoing
• Perform inventory control and purchase supplies and equipment for site

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED