Proctor

University of North Texas System•Fort Worth, TX

1d•Onsite

About The Position

This position is part of the Division of Student Affairs at UNT Health Fort Worth and the Office of Disability Access (ODA). This position supports UNT Health students and academic departments with a wide variety of student assessment (examination/testing) activities for students registered with the ODA and receiving disability-related accommodations. This position fosters student success by ensuring that student knowledge is effectively measured, approved accommodations are provided, and academic curricular goals are achieved.

Requirements

High School diploma and one (1) year of related experience, or equivalent combination of education and experience.
Exceptional customer service skills.
Ability to maintain confidentiality of student records.
Excellent verbal and written communication skills.
Attention to detail.
Willingness to document and report student behavior.
Experience using software and technical resources, particularly in an online environment (i.e., Microsoft Suite).

Nice To Haves

Ability to work collaboratively with fellow employees, faculty, and staff.
Attention to detail and accuracy are a must.
Ability to set and adhere to strict deadlines.
The desired applicant will place a high priority on customer service.
Experience in support roles, interacting with clients from multiple levels of an organization, and experience in an academic support environment are preferable.
Experience in proctoring examinations is a plus.
Possess excellent interpersonal skills and proven written communication skills.

Responsibilities

Support the administration of accommodated examinations and other student assessments in accordance with university policies and testing security standards.
Prepare, set up, monitor, and close secure testing environments, including admitting examinees, verifying permitted materials, distributing and collecting testing materials, and documenting testing activities.
Monitor examinations to maintain a secure, fair, and distraction-free testing environment; observe examinees, address testing concerns, and report irregularities or potential violations.
Provide basic technical assistance to students during computer-based examinations and resolve routine testing issues.
Perform administrative support functions for testing and office operations, including scheduling, maintaining testing records, updating databases and spreadsheets, preparing testing materials, monitoring office communications, and completing required documentation.
Assist with general office operations, including inventory management, organizing test materials, and other duties as assigned.