Procore Project Administrator

Pike•Charlotte, NC

4d•Onsite

About The Position

The Procore Project Administrator is an enterprise-level, senior individual-contributor role. You will manage the daily administration, configuration, and governance of Pike's Procore platform across the fixed-price project portfolio. This role partners with the PMO, Operations, and IT to ensure every fixed-price project is set up correctly, consistently governed, and supported from pre-construction through closeout. This is a hands-on, process-driven role for someone who has administered Procore before and understands construction project management. This job is on-site in Charlotte, NC reporting to the Director of PMO.

Requirements

5+ years in construction project management, PMO, or construction technology, including 2+ years administering Procore
Procore admin: Prior hands-on experience as a Procore System Administrator, including configuring permissions, roles, workflows, tools, and integrations at the company/enterprise level
Project management: Familiarity with construction project management; power delivery / electric utility construction experience strongly preferred
Governance: Ability to enforce standards and governance while partnering constructively with field-based PMs and Operations

Nice To Haves

Bachelors degree in a related field is preferred
Process and certifications: Process-oriented professional backed by relevant certifications, such as Procore Certification (Administrator), PMP or CAPM, and/or a process-discipline credential such as Lean or Six Sigma
Experience supporting a Procore/ERP integration (Oracle a plus)
Background in a program-rollout environment, including change management and adoption work
Familiarity with fixed-price/lump-sum construction project controls: budgets, change orders, and prime contracts
Comfortable operating across multiple business units/entities with differing needs

Responsibilities

Responsible for Procore company and project-level configuration, standards, and templates across all Pike entities
Manage users, permission templates, and the required project roles following established access standards; provision and deprovision access and keep role assignments accurate
Review and approve requests for elevated Procore permissions
Maintain separation of responsibilities between Project Managers, Project Administrators, and other administrative roles
Configure and maintain tools, custom fields, and workflows (including change-order and cost-change approvals) that support automated Oracle integration
Perform periodic security and role clean-up to remove permission drift and enforce least-privilege access
Troubleshoot complex Procore configuration, permissions, workflow, and data issues
Determine whether issues originate from project configuration, user permissions, workflow logic, integration behavior, or system functionality
Document root cause and implement or coordinate corrective action
Escalate platform defects to Procore or IT when appropriate
Create projects, including child and intercompany projects, where scenarios are not inherited from the Bid Board
Assign the required project roles at setup so PMs start from a correct, standardized baseline
Edit, lock, and unlock budgets — safeguarding the original/baseline budget while PMs continue to load and manage working budgets
Delete Prime Contracts when required
Configure change-order and cost-change workflows per project and hand PMs a ready-to-run setup
Support onboarding, training, office hours, and hypercare for PMs and Operations
Reinforce SOPs and standard operating practices; translate enhancement releases into clear, adoption-ready guidance
Escalate issues for Procore configuration questions and troubleshooting
Monitor and escalate Procore exception reporting
Maintain the accuracy of data that feeds portfolio and executive reporting
Identify process and configuration improvements and contribute to enhancement governance and release readiness