Processor

Merchants Mortgage & Trust CorporationGreenwood Village, CO

About The Position

The Processor ensures loan files are accurate, complete, and fully prepared for the Closer. The Processor serves as a primary coordinator between loan officers, closers, title companies, and insurance providers. This role is essential to maintaining efficiency and accuracy throughout the loan pipeline.

Requirements

  • Attention to Detail – Ensure accuracy in data entry, document review, and communication
  • Organization – Manage a fast-moving pipeline without delays or missed items
  • Team Collaboration – Work effectively with Closers, Loan Officers, and external partners
  • Communication – Keep all parties informed of file status and needed items
  • Problem Solving – Identify and address missing, incomplete, or inconsistent information
  • Time Management – Balance multiple files and strict timelines effectively
  • Analytical Thinking – Evaluate title, insurance, and entity documents for accuracy
  • System Proficiency – Confidently use LOS, LP, and other processing tools
  • Compliance Awareness – Apply knowledge of company standards to all files
  • Adaptability – Adjust quickly to changes in process, guidelines, or requirements
  • File Review & Ordering – Title and insurance orders must be sent, and uploaded documents reviewed, within 24 hours of receiving the file/documents
  • File Turnaround – Files must be fully reviewed and handed off to the Closer within: o 2 business days for rush files o 5 business days for non-rush files
  • Pipeline Management – Maintain timely progress across all assigned files with minimal backlogs or missed deadlines
  • Accuracy – Ensure entity, title, and insurance documents are complete and accurate with minimal corrections needed downstream
  • Communication – Provide timely updates to team members and external partners to prevent delays in the loan process

Responsibilities

  • Place title and insurance orders with the designated companies
  • Review and label all uploaded documents in alignment with the Document Naming Guide
  • Complete the Entity Review Checklist to confirm accuracy of entity documents
  • Enter and update loan details in the LOS or LP system according to property state requirements
  • Review title and insurance documentation for accuracy and compliance
  • Maintain proactive communication with all involved parties (title, insurance, Loan Officer, Closer)
  • Partner closely with the Closer to ensure files move efficiently and accurately through the process
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