Processor - TUTTI Ops

USA MortgageAnnapolis, MD

About The Position

In joining our collaborative, high-performing team, your expertise directly impacts client outcomes. This role offers the opportunity to work on a wide range of loan products, develop your skills in a dynamic environment, and contribute to a culture that values precision, service excellence, and teamwork.

Requirements

  • Solid experience working with Conventional, FHA, VA, and Bond mortgage products
  • Strong understanding of automated underwriting systems (AUS) and product guidelines
  • Proficiency with Encompass (or comparable systems) and Microsoft Office tools
  • Ability to thrive in a fast-paced, performance-driven sales environment
  • Associate’s or Bachelor’s degree preferred, or equivalent industry experience
  • Detail-oriented with a positive attitude and strong work ethic

Nice To Haves

  • Spanish bilingual proficiency is a plus

Responsibilities

  • Serve in a client-facing role, delivering an exceptional customer experience while consistently meeting critical deadlines
  • Manage loan pipelines with clear, proactive communication on loan status and next steps
  • Support pipeline needs across multiple regions as business demands evolve
  • Accurately collect, review, and verify loan application documentation
  • Ensure timely and compliant packaging, processing, and submission of loans to underwriting
  • Process a variety of loan products, including Conventional, FHA, VA, and Bond programs
  • Partner with a high-performing team to navigate complex loan scenarios and support diverse borrower needs
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