Processor Assistant

Alcova Mortgage LLC•Danville, VA

7d•$20 - $30•Remote

About The Position

The Processor Assistant position plays an integral role in the mortgage origination loan process within ALCOVA Mortgage. This position is responsible for reviewing and validating all information presented by the Loan Officer for set up of new files. The Processor Assistant works closely with the Loan officer to ensure loan applications are thoroughly completed and adhere to Company, investor, and industry established standards. The Processor Assistant must have excellent interpersonal skills and be driven with the desire to ensure every application is handled with excellent care and attention.

Requirements

High school diploma or equivalent education is required
Ability to adapt to changing environments, situations, and job responsibilities
Ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment
Must be willing to assist teammates and build strong relationships with Loan Officers and Operations team members to achieve closing goals
Self-starter, self-reliant, highly motivated, ambitious, dependable, and driven to succeed
Technologically savvy and comfortable learning new computer systems and programs
Ability to operate under immense pressure and manage stress well
Must be trustworthy, honest, and able to continuously display a high level of integrity
Strong attention to detail and accuracy
Able to identify and resolve problems in a timely manner
Able to understand and respond appropriately to basic inquiries
Able to read, write, and communicate using the English language sufficient to perform job functions
Ability to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)
Well-versed with keyboard shortcuts and able to identify new ways to complete a task in less time
Rely on limited experience and judgment to plan and accomplish goals
Works well under general supervision
Able to handle deadlines and working within banking guidelines
Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employees must complete annual training in these areas.

Nice To Haves

Knowledge of Encompass software is strongly preferred
National Mortgage Licensing &Registry (NMLS) registration preferred, but not required

Responsibilities

Responsible for assisting with administrative duties related to client relationships and identifying client service and sales needs
Assist with the coordination and follow-up with clients to ensure superior customer service
Review loan application to determine the completeness of all documents and verify the borrower’s qualification for specified loan product
Work with escrow to obtain all items necessary for disclosure (e.g. estimated HUD, preliminary title report, closing protection letter and wire instructions)
Order all third-party reports including, but not limited to: Tax Transcripts, Preliminary Title Reports, Payoffs, Employment Verifications, Homeowner’s information (HOI), and Appraisals
Coordinate sending of disclosures, ordering appraisal, and running of credit
Package and submit complete files to operations through the Company’s loan origination software program
Upon receipt of loan approval, works with Loan Officers, Loan Coordinators, and Escrow Officers to clear all “prior to doc” conditions and funding conditions
Arrange signing for borrowers with Escrow Officers
Work closely with Loan Officers, Funders, and Escrow Officers to clear funding conditions
Organize filing systems, answer phones, photocopies documents, and prepares correspondence and documents as needed
Prepare marketing materials and may coordinate meetings, conferences, and presentations
May be responsible for the preparation of specialized reports and documents
Maintain mortgage loan information confidentiality
Escalate any suspected fraudulent files to Compliance Team