Processing Specialist I

Verra Mobility • California_Remote, CA

1d

About The Position

This clerical and data-entry-based position reviews and processes photo enforcement events. The role requires following basic procedures and scripts, with strong attention to detail, quality, problem-solving, dependability, and the ability to document and report issues. It is part of the Operations Group and reports to the Operations Supervisor.

The position also requires alignment with Verra Mobility’s Core Values: Own It, Do What’s Right, Choose Courage Over Comfort, and Win Together.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills, including the ability to choose an appropriate communication method for the issue.
• Professionalism and the ability to work well with different groups of people.
• Self-motivation, a quality-driven approach, and strong attention to detail.
• Ability to multitask and meet assigned deadlines in a productivity-driven environment.
• Familiarity with basic computer tools such as Outlook, Teams, and web browsers, and ability to learn and navigate different computer systems and software.
• Ability to sit for long periods while performing data entry and event processing.

Responsibilities

• Review, assess, and perform data entry for photo enforcement program events using web-based tools.
• Make processing determinations and take escalated actions according to client-specific written instructions.
• Adapt processing behavior in response to feedback or changes to rules documentation.
• Meet production and quality goals assigned by the Processing Department.
• Use basic computer skills to access and interpret performance reporting.
• Perform other office and clerical duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED