Processing Assistant IV 118002441
About The Position
The primary purpose of this position is to provide clerical support in implementing WIC Program services. This role involves reviewing eligibility criteria, explaining program details to participants, issuing and explaining the e-WIC Food Benefits Card, and offering assistance with Voter Registration Applications. The position may require travel to different site locations and the employee may be called upon to assist the agency in responding to public health emergencies, which could include outbreak investigations, staffing mass dispensing or immunization clinics, or providing disaster relief.
Requirements
- Graduation from high school
- At least two years of office assistant/secretarial experience
- Proficient in the use of computers and data entry
- Ability to learn and independently apply laws and departmental rules and regulations covering programs and services
- Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations
- Ability to apply a variety of work-related formulas or mathematical calculations
- Ability to record, compile, summarize and perform basic analysis of data
- Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature
- Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record
- Background check and negative drug test are required
Nice To Haves
- May require ability to supervise and coordinate the work of other staff, student workers or volunteers
Responsibilities
- Review eligibility criteria, residence, category, income and medical/nutritional risk
- Explain program purpose, rules, income guidelines and need for medical eligibility to participants
- Issue e-WIC Food Benefits Card and explain to clients how to activate and use the card at the local WIC approved vendors
- Offer and provide assistance with the Voter Registration Application
- Travel to different site locations as needed to meet daily staffing needs
- Respond to public health emergencies as requested by the Health Director
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
