Processing Assistant IV

State of North Carolina•Wayne, MI

5d•$39,244 - $68,679•Onsite

About The Position

This position is housed at the WorkSource East training facility in Goldsboro, NC. The primary purpose of this position is to provide customer service functions for the facility and perform administrative and technical support. Performs a variety of ongoing functions for the facility such as office support tasks, customer service and administrative support. Requires knowledge regarding the agency, the training facility, it’s policies and procedures, and the ability to verbalize this information effectively and appropriately. This position is primarily responsible for all public contact and interactions with visitors, consumers, vendors, etc. in person, phone, or email. The selected candidate will be responsible for providing daily phone and door coverage for the facility.

Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

Knowledge or experience working with a team.
Demonstrated experience performing routine office support functions.
Demonstrated experience working with the public.

Responsibilities

Provide customer service functions for the facility.
Perform administrative and technical support.
Perform a variety of ongoing functions for the facility such as office support tasks, customer service and administrative support.
Provide daily phone and door coverage for the facility.
Responsible for all public contact and interactions with visitors, consumers, vendors, etc. in person, phone, or email.