Processing Analyst

World Business Lenders

1d•Remote

About The Position

World Business Lenders (WBL) is proud to offer short-term, real estate-backed commercial loans to a diverse range of small and medium-sized businesses across the United States, especially those who may find it challenging to secure traditional financing. Typically, the work schedule is from 9:00am to 6:00pm Eastern Time, Monday through Friday, though there might be times when additional hours are needed to meet business demands. We’re looking for someone with strong communication skills in English, both spoken and written. Please note that all resumes should be submitted in English.

Requirements

Strong communication skills in English, both spoken and written.
A Bachelor’s degree or equivalent experience is required.
1-3 years of valuable experience in banking or finance.
Hands-on experience in lending, ideally commercial lending, with a strong understanding of commercial loan documents, corporate documents, and banking statements.
Confident ability to read and interpret title commitments with ease.
Basic understanding of commercial lending and loan documentation.
Ability to manage and update loan files accurately in a Loan Origination System (LOS) or similar platform.
Proficiency with CRM, email, Microsoft Office/Google Workspace, DocuSign, and video conferencing tools.
Attention to detail: Able to identify missing, inconsistent, or incorrect information.
Communication: Clear and professional communication with customers and internal teams.
Ownership: Takes responsibility for assigned files and follows tasks through to completion.
Organization: Able to manage multiple files, deadlines, and priorities.
Problem-solving: Identifies issues early and looks for practical solutions.
Follow-through: Consistently follows up on outstanding documents, conditions, and requests.
Judgment: Knows when to handle an issue independently and when to escalate.
Teamwork: Works effectively with Sales, Underwriting, Closing, Title, Legal, and other teams.
Adaptability: Able to adjust to changing priorities and new processes.
Professionalism: Maintains a positive, reliable, and customer-focused approach.

Nice To Haves

3 years of experience in commercial lending, loan processing, mortgage lending, banking, or financial services.
Experience working with loan applications, customer documentation, underwriting, or closing processes is preferred.

Responsibilities

Manage condition clearing and documentation workflows.
Monitor pipeline progression and operational SLAs.
Ensure loan files meet quality and completeness standards.
Coordinate activities across underwriting, title, valuation, and closing.
Resolve operational bottlenecks and escalations.
Maintain workflow controls and process documentation.
Drive operational efficiency and service improvements.
Review files, contact customers, and conduct interviews to understand the business, property, ownership, debts, and loan purpose.
Identify potential eligibility, documentation, or other issues early and escalate when necessary.
Collect, review, and organize required business, legal, property, ownership, guarantor, and insurance documents.
Work closely with Underwriting to provide requested information and clear conditions.
Keep customers and Sales updated on file status, outstanding requirements, and material issues.
Coordinate with Closing, Title, Valuation, Legal, and other teams to keep files moving.
Manage required closing steps, including notary coordination, loan document execution, confirmation calls, final ID verification, and insurance updates.
Maintain accurate file records and follow up on outstanding items until resolved.
Meet established Processing SLAs, quality standards, and documentation requirements.