Processing Admin

Window Nation•Highland Hills, OH
•Onsite

About The Position

Window Nation is seeking a Processing Admin to join their team. The Processing Admin reports to the Sr. Manager of Administration and is responsible for the accurate and timely processing of newly executed sales contracts. This position requires strong time management skills, accurate data entry skills, and the ability to nurture effective relationships with both internal and external customers. The role will be within a fast-paced, team-oriented environment.

Requirements

  • High School Diploma or GED
  • 2+ year of similar administrative support experience
  • Must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

Nice To Haves

  • Proficiency in Microsoft Office Suite
  • CRM (Customer Record Management) experience a plus
  • Customer-centric mindset
  • Demonstrated success in deadline-driven and high-pressure environment
  • Home Improvement/Construction industry experience is a plus

Responsibilities

  • Reviews sales contracts for accuracy and inputs data into Salesforce with high accuracy
  • Works directly with Sales Reps, Sales Managers, and customers on contract addenda and other required paperwork items to ensure we have all the needed information to approve a sale
  • Manages market specific email inbox and responds in a timely manner
  • Validate, enter financing information into Sales Force and request modifications based on sale changes
  • Enters customer payments and completes daily payment log verifications for all payment methods
  • Proactively monitors various reports and actions upon when needed until resolution
  • Processes change orders, proactively tracks progress along pipeline and contacts Sales and customers until completed
  • Collaborates with Accounting Department during month end processes
  • Performs other duties as assigned
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