Process Support Supervisor

Louisville Metropolitan Sewer District•Louisville, KY

About The Position

Provides direct supervision to computer room staff, scheduling staff hours and overtime, and performing timesheet submittals. Administers and oversees Standard Operating Procedures (SOP) development and implementation across the Operations Divisions, writing clear and concise SOPs to guide daily operations. Administers chemical procurement contracts and daily monitoring of chemical usage at MFWQTC, also assisting Regional WQTC staff with these tasks as needed. Monitors daily trending of chemical usage to maintain adequate storage levels and create a history for budgetary purposes. Completes city, state, and federal regulatory forms and reports. Prepares and updates spreadsheets and graphs for MFWQTC and other treatment plants to monitor influent that may impact the plant or Louisville Green. Participates in budget preparation, including tracking expenditures and equipment procurement. Assists Managers on MFWQTC special projects requiring chemicals and/or process equipment. Prepares PMDFs and work orders. Prepares annual performance evaluations. Essential Job Functions include supervising Process Control Operators at the Morris Forman Water Quality Treatment Center (MFWQTC), overseeing computer room activities such as monitoring MFWQTC treatment systems, plant alarms, real-time control, pump station and collection system alarms, and performing process adjustments. Ensures consistency, direction, and uniformity in the operations of the computer room staff and proper training. Communicates with plant managers and area supervisors to resolve process control issues and coordinates with others to relay information for treatment plant and pump station operations. Coordinates with the Controls Department for field changes, relays appropriate information to Process Control Operators, and coordinates training needs for computer system controls. Oversees and implements MSD Operations Division SOPs, creating, maintaining, and improving them for consistency, efficiency, and compliance. Identifies processes requiring standardization and ensures SOPs adhere to standards, regulations, and policies. Works with subject matter experts (SMEs) and stakeholders to gather information for SOP development and revision, regularly updating them to reflect changes. Communicates SOPs to relevant staff and works with the Training Department to create training materials based on finalized SOPs. Administers chemical procurement and contracts for MFWQTC operations, assists Regional WQTC staff with chemical procurement contracts, implements and manages process chemical performance trials, and reviews MFWQTC process chemical specifications. Orders and expedites process chemical purchases, monitors treatments, monitors inventories, projects usage, and adjusts quantities. Guides personnel entering and receiving documents, and investigates and reconciles shipping and billing conflicts and errors. Serves as technical support for Operations Management. Participates in budget development, including tracking expenditures, revisions, and equipment procurement. Prepares PMDFs for board approval and supporting reports. Prepares graphs and spreadsheets to monitor essential plant functions.

Requirements

Bachelor Degree in Engineering, Environmental Science, or a related field
Three or more years of related experience
An equivalent combination of education and experience may be substituted.
Must possess a valid driver’s license.
Must have safe work and driving habits.
Knowledge of wastewater treatment principles, practices, laws and regulations
Knowledge of biological and chemical processes in a wastewater treatment facility
Knowledge of bid documentation, business procedures and contracts
Skill in operating a PC and associated Windows environment software (e.g. Microsoft Office Suite, etc.)
Skill in managing multiple priorities
Ability to forecast, track and trend chemical usage and maintain inventory
Ability to supervise a diverse workforce
Ability to resolve problems
Ability to communicate effectively both orally and in writing
Ability to work effectively under heavy, unpredictable surges in workload and deadline pressure
Ability to be courteous and helpful under pressure

Nice To Haves

Class III Kentucky Wastewater Operator Certification preferred.

Responsibilities

Provides direct supervision to computer room staff.
Schedules staff hours, overtime, and performs timesheet submittals.
Administers and oversees Standard Operating Procedures (SOP) development and implementation.
Writes clear and concise SOPs.
Administers chemical procurement contracts and daily monitoring of chemical usage.
Assists Regional WQTC staff with chemical procurement contracts and monitoring of usage.
Monitors daily trending of chemical usage to maintain adequate storage levels and creates a history for budgetary purposes.
Completes city, state and federal regulatory forms and reports.
Prepares and updates spreadsheets and graphs for MFWQTC and other treatment plants.
Participates in budget preparation to include tracking expenditures, and equipment procurement.
Assists Managers on MFWQTC special projects requiring chemicals and/or process equipment.
Prepares PMDFs and work orders.
Prepares annual performance evaluations.
Supervises Process Control Operators at the Morris Forman Water Quality Treatment Center (MFWQTC).
Oversees the activities of the computer room including monitoring MFWQTC treatment systems and plant alarms, real time control, pump station and collection system alarms and performs process adjustments.
Provides consistency, direction and uniformity in the operations of the computer room staff and ensures that staff are properly trained.
Communicates with plant managers and area supervisors to resolve any process control issues.
Coordinates with others to relay information for treatment plant and pump station operations as needed.
Coordinates with the Controls Department when changes are necessary in the field to relay appropriate information to the Process Control Operators and coordinates training needs for computer system controls.
Oversees and implements MSD Operations Division SOPs.
Creates, maintains, and improves SOPs to ensure consistency, efficiency, and compliance.
Identifies processes that require standardization, and ensures SOPs adhere to required standards, regulations, and policies.
Works directly with subject matter experts (SMEs) and stakeholders to gather accurate information to develop new and revise existing SOPs.
Regularly reviews and updates SOPs to reflect changes in processes, regulations and policies.
Communicates SOPs to relevant staff.
Works with the Training Department to create training materials, modules/sessions or job aids based on finalized SOPs.
Administers chemical procurement and contracts for MFWQTC operations.
Assists Regional WQTC staff with chemical procurement contracts for Regional WQTCs.
Implements and manages process chemical performance trials and reviews MFWQTC process chemical specifications.
Orders and expedites process chemical purchases and monitors treatments.
Monitors inventories, projects usage, and adjusts quantities as needed.
Guides personnel entering and receiving documents.
Investigates and reconciles conflicts and errors in shipping and billing.
Serves as technical support for Operations Management.
Prepares PMDFs for board approval and supporting reports.
Prepares graphs and spreadsheets to monitor the essential functions of the plant.