Process Support Coordinator

Hanwha Philly Shipyard•Philadelphia, PA

2d•Onsite

About The Position

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Support the implementation and ongoing operation of SAP and Non-SAP systems. Translate business needs into functional specifications and SAP/non-SAP system improvements. Facilitate coordination between engineering, procurement, production, finance, and IT teams during the project implementation. Monitor project progress, document results, and communicate outcomes to stakeholders and management. Support organizational change management activities related to new system implementation, including stakeholder engagement, process transition planning, and user adoption strategies. Perform communication, training, and documentation efforts to help users successfully adopt new systems and workflows. Track project activities, prepare status updates, and support reporting for management. Assist the PI team in identifying opportunities for operational and process improvements. Perform other related duties as required and assigned. Work to ensure that everyone inside the shipyard is safe and performs their work in accordance with HPSI’s core principles. Ensure that all HPSI safety procedures, rules and regulations are communicated, understood, and followed.

Requirements

Basic understanding of ERP systems such as SAP or non-SAP (Similar business systems)
Basic domain knowledge of manufacturing, shipbuilding or heavy industries
Strong analytical and problem-solving ability
Ability to work effectively within cross-functional and international teams
Strategic thinking with a passion for innovation and change management
Highly organized, proactive, and adaptable to evolving environments
Bachelor’s degree in Engineering, Information Systems or related field preferred.
5+ years of experience in ERP systems, business process support, or operations support roles.
Demonstrated ability to manage cross-departmental projects and communicate technical information effectively.

Nice To Haves

Experience working with ERP systems (SAP preferred) in manufacturing, shipbuilding, or heavy industry is preferred.
Basic understanding of manufacturing processes, production planning, and operational processes is preferred.

Responsibilities

Support the implementation and ongoing operation of SAP and Non-SAP systems.
Translate business needs into functional specifications and SAP/non-SAP system improvements.
Facilitate coordination between engineering, procurement, production, finance, and IT teams during the project implementation.
Monitor project progress, document results, and communicate outcomes to stakeholders and management.
Support organizational change management activities related to new system implementation, including stakeholder engagement, process transition planning, and user adoption strategies.
Perform communication, training, and documentation efforts to help users successfully adopt new systems and workflows.
Track project activities, prepare status updates, and support reporting for management.
Assist the PI team in identifying opportunities for operational and process improvements.
Perform other related duties as required and assigned.
Work to ensure that everyone inside the shipyard is safe and performs their work in accordance with HPSI’s core principles.
Ensure that all HPSI safety procedures, rules and regulations are communicated, understood, and followed.