Process Specialist
Provest LLC•Oklahoma City, OK
•$15 - $17•Onsite
About The Position
Responsible for accurate data entry, file maintenance, and record keeping to ensure the timely receipt and processing of legal documents in a team production environment.
Requirements
- High school diploma or equivalent required
- Minimum 2 years of office and/or customer service experience
- Strong written and verbal communication skills
- Proven ability to manage multiple priorities and maintain strong organizational skills
- Proficient typing skills (30 wpm)
- Experience with office machine operations
- Ability to multi-task and maintain organization
Nice To Haves
- Intermediate proficiency in Microsoft Office applications preferred
- Familiarity with legal documents preferred
Responsibilities
- Maintain high level of professionalism with clients and establish a positive rapport with every caller.
- Input & update case statuses in proprietary system and establish work priorities by pulling electronic reports for clients.
- Follow up with process servers for status via phone and email to push for quick resolution.
- Apply client and county specific requirements to daily work production and become familiar with rules of Civil Procedure.
- Provide daily communication with clients, vendors, and co-workers.
- Prepare and sort documents for data entry.
- Reroute & track documents, open mail, and review new case data.
- Meet or exceed key performance indicators regarding timeliness of case status, case notes, and obtaining status to move cases to next phase of service.
- Expedite resolution of errors made by Process Servers on submitted affidavits.
- Create and maintain logs for tracking purposes.
- Punctual and regular attendance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
