Process Risk & Controls Analyst

Chicago Housing Authority•Chicago, IL

16h•$70,000 - $80,000•Hybrid

About The Position

The Process Risk & Controls Analyst plays a key support role in the Chicago Housing Authority’s (CHA) compliance with HUD and other regulatory requirements, strengthening internal controls, and enhancing agency processes. The role will assist in the CHA’s governance strategy, championing internal controls as a means of optimizing agency operations and executing a process to identify and address control gaps with meaningful solutions. This role empowers the agency by acting as a valued resource and trusted advisor on process and control related matters, helping to sustain a robust and effective control environment by supporting internal control activities with the purpose of driving results, accountability, and adding value. The ideal candidate will possess strong analytical and relationship-building skills, with a solid understanding of risk, controls, and business process design.

Requirements

Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related field from an accredited college or university
Two (2) to three (3) years of progressively responsible risk management, internal controls, compliance, and/or auditing experience
Highly skilled in regulatory compliance, control frameworks, and risk‑based auditing
Strong analytical abilities
Deep understanding of system architecture, data flows, and software development processes
Exceptional communication—oral, written, and presentation
Produces clear, professional documentation
Detail‑oriented, organized, and effective at managing multiple priorities
Collaborating with diverse stakeholders
Adept at building relationships, influencing outcomes, resolving issues, and working independently with sound judgment
Experienced in documenting and flowcharting business processes
Identifying control gaps
Performing data analysis across multiple sources
Proficient in Microsoft Excel, Visio/process‑mapping tools, and MS Word
High ethical standards and desire to learn

Nice To Haves

Advanced academic background (Master’s or MBA preferred)
Pursuit or possession of professional certifications such as CPA, CIA, CISA, CFE, CRISC, CRM, or CRMA, with an expectation to obtain one within a year if not already certified
Experience in public housing authorities, government agencies, or nonprofits subject to the Single Audit Act
Knowledge of IT General Controls, IT risk assessments, system configurations, and automated controls
Strong understanding of system architecture, data flows, system interfaces, and related data‑integrity and confidentiality risks
Familiar with the software development lifecycle
Skilled in multi‑source data analysis

Responsibilities

Support recurring agency wide risk assessments
Evaluate process design and update processes and controls required to mitigate risks
Partner with departments to conduct process design reviews to confirm existence of efficient, controlled, and scalable processes
Assist in review, creation, and standardization of agency wide standard operating procedures
Assess policies and procedures related to processes in accordance with IIA Global Internal Audit Standards and CHA’s Internal Audit Methodology and ensure compliance with laws, regulations, and internal policies
Effectively communicate project status, risk, and results to stakeholders
Monitor and ensure timely resolution of control deficiencies of audit observations from both internal and external audits
Work closely with cross-functional teams to integrate internal control practices into organizational processes
Continuously monitor emerging risk, HUD and broader industry standards, best practices, and evolving laws and regulations
Operate as an ambassador and champion of the internal control vision and strategy by demonstrating support and actively communicating with agency stakeholders
Establish and maintain robust relationships across the CHA
Conduct business with the highest standards of personal, professional, and ethical conduct including promoting a culture of safety
Serve as an educational resource for the broader organization on agency process and control-related matters
Other duties as assigned

Benefits

Vacation, Sick and Personal, competitive PTO package
Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability Insurance
Long-Term Care Insurance
Pet Insurance
Parking Transit
Prepaid Legal Services
Brightstar 529 College Savings Plan
Identity Theft Protection
Hospital Indemnity Insurance
Voluntary Critical Illness Insurance
Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago